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Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter coodjon

    (@coodjon)

    Hi James,

    The issue seemed to be to do with permission that are optional. I figured I would share it with you in case it needs looking at or at the very least might help any other people with similar issues.

    I had to opt-in to usage data;
    https://screens.kgix.net/lj/Site_Kit_by_Google_Dashboard_%E2%80%B9_COOD_%E2%80%94_WordPress_27A40120.png

    I also had to allow Site Kit full access;
    https://screens.kgix.net/lj/Sign_in_-_Google_Accounts_27A40161.png

    Once I had done that I was able to get to the following page;
    https://screens.kgix.net/lj/Setup_-_Site_Kit_by_Google_27A4017B.png

    From there everything then worked.

    Many thanks,

    Jon

    Thread Starter coodjon

    (@coodjon)

    Hi James,

    I tried options 2 but that seemed to have not effect.

    The site is currently on v8.0 of PHP. When I first experienced this issue it was on an older version so I upgraded to this version (see my first reply on this thread).

    I will log a ticket with the hosting provider to see if they are able to help.

    If you have any other suggestions please let me know.

    Cheers,

    Jon

    Thread Starter coodjon

    (@coodjon)

    Hi James,

    I set up a subdomain (https://test.cood.org.uk/), did a fresh WP install, installed/activated Site Kit but still got the same issue with the sign in loop.

    Cheers,

    Jon

    Thread Starter coodjon

    (@coodjon)

    Hi James,

    Apologies if this is dumb question but will I need to create the new WordPress site on a new domain / subdomain to avoid it over-writing my current site?

    Cheers,

    Jon

    Thread Starter coodjon

    (@coodjon)

    Hi James, I have done the steps above but still have the same issue.

    I also subsequently tried the SiteKit reset and repeated the install process but still no joy

    Thread Starter coodjon

    (@coodjon)

    Hi James,

    Thanks for continuing to help with the investigation.

    I tried the reset, then went through the setup again and unfortunately I still get the same result.

    Thread Starter coodjon

    (@coodjon)

    Hi James,

    1. Our provider is https://www.kualo.co.uk/

    2. https://cood.org.uk/wp-admin/

    3. No errors, the only message I see in the console when I get redirected is
    JQMIGRATE: Migrate is installed, version 3.3.2

    No XHR that I could see when I get redirected, just a 302 redirect from
    https://sitekit.withgoogle.com/

    Thread Starter coodjon

    (@coodjon)

    Hi James,

    Thanks very much for coming back to me.

    1) Please find below the site health info.

    2) It happens after I have selected my Google account, then chosen the permissions I want to allow for Site Kit. At that point I select the “Continue” button and then I get redirected back to the WP main dashboard. I presume this is the same as the “allow” step you mention.

    3) It was flagging some updates, including the version of PHP so I have actioned these, reset Site Kit and tried again. However the problem persists. The health info below has been updated after that step in case it had changed post update.

    Cheers,

    Jon

    ### wp-core ###
    
    version: 5.8.3
    site_language: en_US
    user_language: en_US
    timezone: +00:00
    permalink: /%year%/%monthnum%/%day%/%postname%/
    https_status: true
    multisite: false
    user_registration: 0
    blog_public: 1
    default_comment_status: open
    environment_type: production
    user_count: 1
    dotorg_communication: true
    
    ### wp-paths-sizes ###
    
    wordpress_path: /home/coodorgu/public_html
    wordpress_size: 50.07 MB (52501245 bytes)
    uploads_path: /home/coodorgu/public_html/wp-content/uploads
    uploads_size: 26.50 MB (27783345 bytes)
    themes_path: /home/coodorgu/public_html/wp-content/themes
    themes_size: 7.42 MB (7780076 bytes)
    plugins_path: /home/coodorgu/public_html/wp-content/plugins
    plugins_size: 18.49 MB (19388181 bytes)
    database_size: 6.17 MB (6471680 bytes)
    total_size: 108.65 MB (113924527 bytes)
    
    ### wp-active-theme ###
    
    name: PopularFX (popularfx)
    version: 1.2.2
    author: Pagelayer
    author_website: https://pagelayer.com
    parent_theme: none
    theme_features: core-block-patterns, widgets-block-editor, automatic-feed-links, title-tag, post-thumbnails, menus, html5, customize-selective-refresh-widgets, custom-logo, woocommerce, wc-product-gallery-lightbox, wc-product-gallery-slider, widgets
    theme_path: /home/coodorgu/public_html/wp-content/themes/popularfx
    auto_update: Disabled
    
    ### wp-themes-inactive (3) ###
    
    Twenty Nineteen: version: 2.1, author: the WordPress team, Auto-updates disabled
    Twenty Twenty: version: 1.8, author: the WordPress team, Auto-updates disabled
    Twenty Twenty-One: version: 1.4, author: the WordPress team, Auto-updates disabled
    
    ### wp-plugins-active (6) ###
    
    GDPR Cookie Consent: version: 2.0.8, author: WebToffee, Auto-updates disabled
    PageLayer: version: 1.5.9, author: Pagelayer Team, Auto-updates disabled
    PopularFX Website Templates: version: 1.2.1, author: Pagelayer Team, Auto-updates disabled
    Site Kit by Google: version: 1.49.0, author: Google, Auto-updates disabled
    Smash Balloon Instagram Feed: version: 2.9.10, author: Smash Balloon, Auto-updates disabled
    UpdraftPlus - Backup/Restore: version: 1.22.1, author: UpdraftPlus.Com, DavidAnderson, Auto-updates disabled
    
    ### wp-plugins-inactive (2) ###
    
    Akismet Anti-Spam: version: 4.2.1, author: Automattic, Auto-updates disabled
    Hello Dolly: version: 1.7.2, author: Matt Mullenweg, Auto-updates disabled
    
    ### wp-media ###
    
    image_editor: WP_Image_Editor_GD
    imagick_module_version: Not available
    imagemagick_version: Not available
    imagick_version: Not available
    file_uploads: File uploads is turned off
    post_max_size: 128M
    upload_max_filesize: 128M
    max_effective_size: 128 MB
    max_file_uploads: 20
    gd_version: 2.2.5
    gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
    ghostscript_version: 9.25
    
    ### wp-server ###
    
    server_architecture: Linux 3.10.0-962.3.2.lve1.5.27.el7.x86_64 x86_64
    httpd_software: LiteSpeed
    php_version: 8.0.14 64bit
    php_sapi: litespeed
    max_input_variables: 1000
    time_limit: 30
    memory_limit: 256M
    max_input_time: 60
    upload_max_filesize: 128M
    php_post_max_size: 128M
    curl_version: 7.71.0 OpenSSL/1.1.1d
    suhosin: false
    imagick_availability: false
    pretty_permalinks: true
    htaccess_extra_rules: false
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 10.2.41-MariaDB-cll-lve
    client_version: mysqlnd 8.0.14
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home/coodorgu/public_html/wp-content
    WP_PLUGIN_DIR: /home/coodorgu/public_html/wp-content/plugins
    WP_MEMORY_LIMIT: 40M
    WP_MAX_MEMORY_LIMIT: 256M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_LOCAL_DEV: undefined
    DB_CHARSET: utf8mb4
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    
    ### google-site-kit ###
    
    version: 1.49.0
    php_version: 8.0.14
    wp_version: 5.8.3
    reference_url: https://cood.org.uk
    amp_mode: no
    site_status: not-connected
    user_status: not authenticated
    verification_status: not-verified
    connected_user_count: none
    active_modules: site-verification, search-console, pagespeed-insights
    required_scopes: 
    	openid: ?
    	https://www.googleapis.com/auth/userinfo.profile: ?
    	https://www.googleapis.com/auth/userinfo.email: ?
    	https://www.googleapis.com/auth/siteverification: ?
    	https://www.googleapis.com/auth/webmasters: ?
    capabilities: 
    	googlesitekit_authenticate: ?
    	googlesitekit_setup: ?
    	googlesitekit_view_posts_insights: ?
    	googlesitekit_view_dashboard: ?
    	googlesitekit_view_module_details: ?
    	googlesitekit_manage_options: ?
    enabled_features: 
    	dashboardSharing: ?
    	ideaHubModule: ?
    	serviceSetupV2: ?
    	swgModule: ?
    	userInput: ?
    	unifiedDashboard: ?
    search_console_property: none
Viewing 8 replies - 1 through 8 (of 8 total)