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Forum Replies Created
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Hey @robertorefresh,
I’ve changed all wp_trp* tables to the utf8mb4_general_ci collation, which fixed the issue for me. Maybe it’ll fix the issue for you too. (No guarantee.) Do make sure you backup your database before editing it (alternatively, you could also copy the translatepress database tables, adding -copy to the end of the copies and then change the collation of the original tables).
I’m not sure if this is the proper way to change it, but I can optimize my databases again without error ??Forum: Plugins
In reply to: [WooCommerce] Tax code issueDear Anastas,
Thank you for looking into this.
I can’t properly test this without the WooCommerce EU VAT Number: by WooCommerce – 2.8.9 plugin, as without that, I do not have a EU VAT number input, and that means that all orders are B2C, not B2B, (and thus it would not trigger the phrase).
Here is the test anyway:
Backend view without EU VAT plugin
Mail invoice without EU VAT plugin
Thanks for the links. That’s not my issue though, but perhaps I worded it in an unclear manner. I’ll use a picture to clarify it:
E-Boekhouden view
The first number, €40,50, is the order amount itself, so 1 item that cost €40,50 in a B2B sale (within Europe, excluding The Netherlands). It states ‘Goederen naar binnen de EU 0%’, which means that these are marked as goods for the tax code. The second number, €5, are the shipping costs for the order. It states ‘Diensten naar binnen de EU 0%’, which means that they are marked as services for the tax code. These shipping costs need to be marked as goods as well, not services. E-Boekhouden, the program we use, uses the WooCommerce API to pull information in from the orders. Their support told us that this is a WooCommerce problem. I need to know what is making the shipping costs themselves a service instead of goods. We have no issue with the tax codes for our products, nor the tax percentages on them. It’s only the tax code of the shipping costs themselves that pose an issue in B2B transactions within Europe. The tax rates are properly applied (they show the right tax in the right situation).
As a side note, I apologize if I worded this harshly. I’m very direct. It is not my intention to come across as hostile.Forum: Plugins
In reply to: [WooCommerce] Tax code issueDear anastas,
Thank you for your answer.
I disabled those plugins, and the sentence still shows. The ‘pro’ WooCommerce plugins have not updated in a few months, which leads me to believe that these do not impact the newly appeared sentence about reverse charging vat. I don’t know what causes it to show, only that it started very recently since the big WooCommerce update.
However, even if that phrase itself would not be part of the WooCommerce core, I am still stuck with WooCommerce labelling shipping in the incorrect tax code, as a service. I need to know where that comes from, what determines the tax code? I can’t see where I can select the tax code belonging to shipping.
Kind regards.
An order with the invoice plugins disabled (NL to BE, B2B):
Backend view
Invoice mailForum: Plugins
In reply to: [WooCommerce] Tax code issueDear Zubair,
Thank you for your answer.
I have created some screenshots for you. If you need more, or specific information, please tell me so.
We use E-boekhouden, which uses the REST API of WooCommerce.
Kind regards.
NL to BE B2B order:
Backend view
Invoice
NL to DE B2B order:
Backend view
Invoice
Tax settings:
Tax options 1
Tax options 2
Tax rates 1
Tax rates 2
REST API view