ConquerorTravel

UPDATE

When I want to display a single product, the shortcode displays also the description, please let me know how to customize the shortcode to show the product without description.

Hello,
I already mentioned the error message, it’s “Updating failed. The response is not a valid JSON response.” This happens when I save the page/post and despite the message, I still can save the changes and they appear in the content.
I hope this is helpful in solving this issue.
Thanks and have a nice day ahead,
Victor

Hello,
the exclusion way you mentioned is very complicated and unnecessary, other similar plugins have a very simple way to exclude the post where you embed the block, you have just to tick a box. Why? Because I want to include in the grid all the items in a Tag category but not the one where I insert the block.
Also, the plugin triggers an error when I place the block on a page, namely when I save the page I get the message “Updating failed. The response is not a valid JSON response.” Without your block, everything works fine, so it’s obvious that your plugin is part of a conflict with other plugins.
Thanks for your help,
Victor

I found the solution – you have to purge/clean all minified and combined JS files in the database, after that the plugin works as expected.

I’ve cleaned up any possible cache, then visited a page through another browser, without being logged in on Google and the issue is still there, so I don’t think this bug is a caching issue…How can I reinstall the previous version?
Thanks!
P.S. On mobile is the same issue.

I tried your solution with the shortcode [database_now] but it did into work. I have gone ahead, opened the database and I saw that actually from my DB structure are missing TWO fields: reviewer_image and reviewer_id. I’ve added it manually with the structure you provided and this solved the issue!
I still don’t understand what caused the problem. I suspect a plugin that caused an another error: I could not insert into posts any picture from the library. It’s pretty sure this blocked also the update of the database.
Thanks for your great support and valuable info you provided. I will reward you with a 5-star rating!

Hi Charlie,
I just checked, my DB version is 35700, both in the DB and in the version.php. What version should it be?

Which line should I uncomment in rich-reviews.php to force a DB update?

What are the values (Type Collation Attributes Null Default Extra) for reviewer_image to add it manually in the DB?

Thanks,
Victor

Well, I wrote you about the database error I found…Any clue?
I use the shortcode on a widget and a code in the functions.php file to allow shortcodes working in widgets.
To me, it’s obvious that there is a problem with the information sent by the review form to the database because the issue occurs only when it’s submitted a review on the frontend. In the backend, the plugin works well – I could add directly a review.
Plus, there is the error about I told you, so here could be the solution. Unfortunately, I’m not a programmer so I can not find alone the bug…

Update!

I found the following error in the database generated by your plugin:

Unknown column ‘reviewer_image’ in ‘field list’ for query INSERT INTO wp_richreviews (date_time, reviewer_name, reviewer_image, reviewer_email, reviewer_id, review_title, review_rating, review_text, review_status, reviewer_ip, post_id, review_category) VALUES (‘2016-03-02 01:49:31’, ‘test’, ”, ‘[email protected]’, ”, ‘test’, ‘5’, ‘test’, ‘0’, ‘104.131.157.98’, 1529, ‘page’) made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(‘/themes/spacious/archive.php’), dynamic_sidebar, call_user_func_array, WP_Widget->display_callback, apply_filters(‘widget_display_callback’), call_user_func_array, afflc_autoshortlink_for_widget, WP_Widget_Text->widget, apply_filters(‘widget_text’), call_user_func_array, do_shortcode, preg_replace_callback, do_shortcode_tag, call_user_func, RichReviews->shortcode_reviews_form_control, handle_form, do_action(‘rr_on_valid_data’), call_user_func_array, rr_insert_new_review

Hopefully, this will help you finding a solution for the bug! Thanks for your time!

Hi Charlie,
it still doesn’t work after the update…Moreover, during the update, the plugin was removed and I had to completely reinstall it…
I can not grant you free access to the backend because the last time when I granted access to someone else, it made all sorts of modifications in the site’s settings and codes, and finally, I worked a lot of time to make it work again. If you wish to try to solve the issue from the frontend, you can do it at https://www.travelmaniacshub.com/travel-reviews/

Same by me…

Fix errors on your AMP pages:

Incorrectly nested tag
Invalid attribute value
Required tag missing
Required attribute missing

Hi Mike, I updated the plugin to the new version and I still can not upload the logo…

Also, I verified the pages with the /amp/ ending and the ads are not displayed…

So, the issue is still not solved…I hope you can find a solution because this plugin will be really helpful with the new features released by G and FB.

Have a nice day!

P.S. I have added a “Text/image, Responsive” add unit, could be this the problem why I am unable to see the ads in my laptop browser?

Update! It seems I can not use any Adsense Ad as well…I selected the ad unit, I connected the account but in the preview there is not visible any advertising…

Hello,
please don’t forget to include custom post types as well – many websites on WP platform have such post types.

Hi, I have the same issue in Chrome when I’m logged in. Tried the plugin in Mozilla without being logged and worked well. What causes this problem?