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  • Thread Starter connorhsm

    (@connorhsm)

    The first site I discovered this on is using WooCommerce with a handful of products, which do actually sit on the front page of the site. But we were never having speed issues.
    Issues were only arising when an image would be uploaded and with upload newly compressed items on.

    The second site does not have WooCommerce installed, unfortunately, I didn’t ask for the error from our host at the time though. But, they did alure to the issue being potentially different from the first site, but agreed it was more than likely the same issue once I explained how I reproduced the problem.

    The only difference I could note in my testing is that on the first site, I would upload three images at once, the first would complete and the final two would stall and eventually give an error, at which point the site would be unavailable for ~10 minutes.
    On the second site, I uploaded the exact three images and all completed successfully. From memory, I was even able to delete them. And then shortly after the site would not be available for about the same time.

    We use your plugin on many other sites, so I’ll try and reproduce this on some others with and without WooCommerce and see what happens.
    I can also test on a personal site and a new one that I’ll be setting up over this week, so hopefully that can give some more insight.

    Has WooCommerce confirmed the conflict and looked into a permanent fix at all?

    • This reply was modified 5 years, 1 month ago by connorhsm.
    Thread Starter connorhsm

    (@connorhsm)

    I’ve reproduced this on another site I manage.

    Thread Starter connorhsm

    (@connorhsm)

    This worked a treat, thanks @alessandrotesoro !

    Is it possible to do the same for a secondary email confirmation field?

    And also, can something about this topic be added to the documentation if it does not already exist?

    Thanks again.

    Forum: Reviews
    In reply to: [Yoast SEO] Not amazing
    Thread Starter connorhsm

    (@connorhsm)

    Thanks @monbauza

    Forum: Reviews
    In reply to: [Yoast SEO] Not amazing
    Thread Starter connorhsm

    (@connorhsm)

    Hi @monbauza

    I was running WP v5.2.2 with YoastSEO v11.5.

    Launching the configuration wizard presented me with a page along the lines of ‘unable to begin, likely due to a plugin conflict’

    I manually disabled all plugins and activated the Twenty Nineteen v1.4 theme.

    This did not resolve the issue and I attempted to seek support but there was no clear way to get some basic support beyond what I had already done.
    I was either prompted to purchase the premium plugin for support or follow a tedious Github reporting system, which already had several reports with identical titles and very similar sounding issues, to which all had been closed without little help other than what has been listed above.

    I’ve spent much more time trying to troubleshoot this, I’m not going to waste more time trying to navigate this confusing mess to find support or fall into YoastSEO’s funnel of premium users when I can easily install a much more professional option that works out of the box and isn’t trying to empty my pockets around every corner.

    Thank you for your reply, I do not wish to proceed with troubleshooting.

    • This reply was modified 5 years, 5 months ago by connorhsm.
    • This reply was modified 5 years, 5 months ago by connorhsm.
Viewing 5 replies - 1 through 5 (of 5 total)