conian7

OK.
What I have discovered after much stress, is that 1and1’s server (whether it is the php, the gd-lib or the memory limit…or even a combination of any of them) cannot handle larger images. The images I uploaded were 2592X1944 at 180ppi with a file size range between 1.2mb to 1.6mb.

When uploading those pics I received this error when it tried to generate thumbnail:

Fatal error: Out of memory (allocated 32505856) (tried to allocate 10368 bytes) in /homepages/28/********/htdocs/demo1/wp-content/plugins/nextgen-gallery/lib/gd.thumbnail.inc.php on line 183

What I did after trying .htaccess trix and calling 1and1 support (which was helpful, but not) and a few other tips, was simply reduce the size of the file I uploaded. I reduced the same image to 1024X768 at 72ppi which ended up weighing in at 180kb – uploaded it (had to scan folder for it after uploading – nuisance for another thread) and once detected it generated a thumbnail with absolutely no problem.

One of the issues I believe is that 1and1 limits the php memory usage no matter what it says you have access to, and therefore has trouble ‘digesting’ larger images.

While not an ideal thing, I hope this will help someone workaround the issue. Maybe if enough 1and1 customers complain we can get them to resolve this issue, after all…we are the customers!!!

I am a 1and1 customer as well. When I set up the database for my wpsite I specified PHP 5. I have another wpsite set up on the same server and NextGEN Gallery works fine on it. However, on this site I am developing right now, the same issue occurs…no thumbnail. If I click to edit thumbnail it shows up with a blank white area.

These are my Server Settings ACCORDING to NextGen’s Overview page

* Operating System : Linux
* Server : Apache
* Memory usage : 13.62 MByte
* MYSQL Version : 5.0.81-log
* SQL Mode : Not set
* PHP Version : 4.4.9
* PHP Safe Mode : Off
* PHP Allow URL fopen : On
* PHP Memory Limit : 40M
* PHP Max Upload Size : 20M
* PHP Max Post Size : 8M
* PHP Max Script Execute Time : 50000s
* PHP Exif support : Yes ( V1.4 )
* PHP IPTC support : Yes
* PHP XML support : Yes

Notice NextGen reports that my PHP vs is 4.4.9, whereas my admin panel for 1and1 says it is 5. I need some help with this please. I tried the .htaccess trick and the only thing that changed was the vs number…thumbnails still did not appear.

Thanks