Forum Replies Created

Viewing 15 replies - 16 through 30 (of 30 total)
  • Thread Starter colourinvasion

    (@colourinvasion)

    Hi

    No we don’t have but we already made that after hours so it want after to much the site and we were able to understand that this only happens when wordfence is enable.

    Thread Starter colourinvasion

    (@colourinvasion)

    Hi
    Thanks, just sent the email.

    Thread Starter colourinvasion

    (@colourinvasion)

    Ok, so we’ll need to change to other plugin because it doens’t make any sense paying 50€/year just to make the translations

    Thread Starter colourinvasion

    (@colourinvasion)

    Solved. Thanks

    Thread Starter colourinvasion

    (@colourinvasion)

    Thanks for the reply but I still have some questions.

    So using your premium version we can auto publish to Facebook Groups. That great.

    If we use your premium version of WP2Social Auto Publish then we don′t need to creat a Facebook app. That’s it?

    Or even if we use your premium version of WP2Social Auto Publish we always have to creat a Facebook app?

    Thread Starter colourinvasion

    (@colourinvasion)

    Hi

    Can you please update this situation.

    Thanks

    Thread Starter colourinvasion

    (@colourinvasion)

    Hi

    Can you please check our message.

    Thread Starter colourinvasion

    (@colourinvasion)

    Hi

    We already tried all 3 options you give but the problem persists.

    Do you have other suggestions?

    Thanks

    Thread Starter colourinvasion

    (@colourinvasion)

    Hi

    Can you please see our latest comment and give us a reply.

    Thanks

    Thread Starter colourinvasion

    (@colourinvasion)

    Hi

    Sorry for the delay.

    We made the update of wordpress version to 5.2.2 and test again and the results are the same. The coupons don′t work correctly.

    Those were the steps for our test:
    https://colourinvasion.pt/_cliente/topotents/
    We are using the edp19 coupon and you can see its settings on the prints bellow

    1. We made a booking for a 2Pax Tent and use the coupon edp19
    2. Went to Woocommerce\Orders and updated the order to Complet
    The coupon usage remains at 1/12

    Next,
    3. The we made a order for a woocommerce product and use the same coupon edp19
    And the coupon usage is update for 2/12.

    We sent this test to the Calendarista plugin, the plugin we are using to make the bookings, and there answer that,

    “Hi, as I’ve already told you, coupons in woocommerce have little to nothing to do with Calendarista. Once the checkout step delegates payment to Woocommerce, then Woocommerce takes over.

    If the payment is in completed status, the coupon code will be deducted. While knowing that this is not related to Calendarista, I went the extra mile to test and reached the same conclusion. It works correctly. You will need to fix this on your end, it is of no use for me to log in and test Woocommerce. I am not associated with Woocommerce in anyway and cannot diagnose and fix issues related to third party plugins ??

    We understand their response to a certain point but the fact is that the coupon usage just doens′t work when we make a booking. When buying a woocommerce product also seems to work just fine.

    Can you please that a look againg!

    Best regards

    Thread Starter colourinvasion

    (@colourinvasion)

    Hi Zach

    Thanks for your quick response.

    Some prints of the coupon configuration for you to take a look.
    https://colourinvasion.pt/wp-content/uploads/2019/06/coupon.jpg
    https://colourinvasion.pt/wp-content/uploads/2019/06/coupon1JPG.jpg
    https://colourinvasion.pt/wp-content/uploads/2019/06/coupon2.jpg
    https://colourinvasion.pt/wp-content/uploads/2019/06/coupon3.jpg
    https://colourinvasion.pt/wp-content/uploads/2019/06/coupon4.jpg
    https://colourinvasion.pt/wp-content/uploads/2019/06/orders.jpg

    Regarding the status of the orders in which the coupons were used we already tried wtih the Complete status and the Processing.

    I also send the WooCommerce > System Status.

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.topotents.pt
    Site address (URL): https://www.topotents.pt
    WC Version: 3.6.2
    Log Directory Writable: ?
    WP Version: ? 4.9.10 . Há uma nova vers?o do WordPress disponível (5.2.2)
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: pt_PT
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.0.33 - Recomendamos que utilize PHP 7.2 ou superior para melhor performance e seguran?a. Como actualizar a sua vers?o PHP
    PHP Post Max Size: 64 MB
    PHP Time Limit: 90
    PHP Max Input Vars: 10000
    cURL Version: 7.65.0
    OpenSSL/1.0.2r
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.26
    Max Upload Size: 64 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 3.6.2
    WC Database Prefix: citi_
    Tamanho total da base de dados: 56.04MB
    Tamanho dos dados da base de dados: 39.82MB
    Tamanho do índice da base de dados: 16.22MB
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    citi_icl_translation_status: Dados: 0.72MB + índice: 0.02MB
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    citi_wfStatus: Dados: 0.18MB + índice: 0.07MB
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    citi_wplc_chat_msgs: Dados: 0.02MB + índice: 0.00MB
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    ### Post Type Counts ###
    
    attachment: 587
    inventory: 2
    nav_menu_item: 61
    oembed_cache: 1
    oxy_mega_columns: 2
    oxy_mega_menu: 1
    oxy_portfolio_image: 36
    oxy_service: 17
    oxy_slideshow_image: 4
    oxy_stack: 4
    oxy_staff: 16
    oxy_testimonial: 9
    page: 94
    post: 19
    product: 32
    product_variation: 16
    revision: 757
    scheduled-action: 19
    shop_coupon: 74
    shop_order: 267
    tablepress_table: 3
    wccf_checkout_field: 7
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    					A sua loja n?o está a usar HTTPS. Saiba mais sobre HTTPS e certificados SSL.
    Hide errors from visitors: ?
    
    ### Active Plugins (35) ###
    
    Gravity Forms: por rocketgenius – 2.4.10
    WPML Multilingual CMS: por OnTheGoSystems – 4.2.6
    Yoast SEO Multilingual: por OnTheGoSystems – 1.0.0
    Advanced Custom Fields Multilingual: por OnTheGoSystems – 1.2
    Admin Menu Editor Pro: por Janis Elsts – 2.9
    BackWPup: por Inpsyde GmbH – 3.6.8
    Calendarista: por Alessandro Zifiglio – 7.6
    Easy WP SMTP: por wpecommerce
    alexanderfoxc – 1.3.9.1
    
    Envato Market: por Envato – 2.0.1
    Google Analytics Dashboard for WP (GADWP): por ExactMetrics – 5.3.8
    Gravity Forms Multilingual: por OnTheGoSystems – 1.5.0
    Gravity Forms MailChimp Add-On: por rocketgenius – 4.6
    Easy HTTPS (SSL) Redirection: por Tips and Tricks HQ – 1.9
    WPBakery Page Builder: por Michael M - WPBakery.com – 5.7
    Loginizer: por Raj Kothari – 1.4.1
    Multibanco e MBWAY (gateway IfthenPay) para WooCommerce: por Webdados – 3.6.3.1 – N?o testado com a vers?o activa do WooCommerce
    Post Duplicator: por Metaphor Creations – 2.20
    Post Types Order: por Nsp Code – 1.9.4.1
    Regenerate Thumbnails: por Alex Mills (Viper007Bond) – 3.1.0
    Slider Revolution: por ThemePunch – 5.4.8.2
    Search Exclude: por Roman Pronskiy – 1.2.2
    Under Construction: por WebFactory Ltd – 3.40
    Unlimited Addons for WPBakery Page Builder: por Blox Themes – 1.0.40
    Invoicing with InvoiceXpress for WooCommerce - Pro: por Webdados – 2.1.8 – N?o testado com a vers?o activa do WooCommerce
    WooCommerce Custom Fields: por RightPress – 2.2.5 – N?o testado com a vers?o activa do WooCommerce
    WooCommerce Multilingue: por OnTheGoSystems – 4.6.2.1 – N?o testado com a vers?o activa do WooCommerce
    WooCommerce: por Automattic – 3.6.2
    Wordfence Security: por Wordfence – 7.3.3
    Yoast SEO: por Team Yoast – 11.1.1
    WPML All Import: por OnTheGoSystems – 2.1
    WPML CMS Nav: por OnTheGoSystems – 1.5.1
    WPML Media: por OnTheGoSystems – 2.5.2
    WPML Sticky Links: por OnTheGoSystems – 1.5.0
    WPML String Translation: por OnTheGoSystems – 2.10.4
    WPML Translation Management: por OnTheGoSystems – 2.8.5
    
    ### Inactive Plugins (6) ###
    
    GDPR Cookie Compliance: por Moove Agency – 2.0.8
    Mailchimp for WooCommerce: por Mailchimp – 2.1.15 – N?o testado com a vers?o activa do WooCommerce
    MailChimp for WordPress Multilingual: por OnTheGoSystems – 0.0.3
    WooSidebars: por WooCommerce – 1.4.5
    WP Live Chat Support: por WP-LiveChat – 8.0.26
    WP Rollback: por Impress.org – 1.6
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: calendarista (calendarista)
    external (external)
    grouped (grouped)
    redq_rental (redq_rental)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    
    ### WC Pages ###
    
    Página da Loja: #796 - /loja/
    Carrinho: #797 - /carrinho/
    Finalizar compras: #798 - /finalizar-compra/
    Minha conta: #799 - /minha-conta/
    Termos e condi??es: #670 - /termos-condicoes/
    
    ### Theme ###
    
    Name: Lambda
    Version: 1.59.9
    Author URL: https://www.oxygenna.com
    Child Theme: ? – Se estiver a modificar o tema do WooCommerce ou um tema principal que n?o construiu pessoalmente
    recomendamos o uso de um tema dependente. Veja: Como criar um tema dependente
    
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: lambda/woocommerce/archive-product.php
    lambda/woocommerce/cart/cart-empty.php
    lambda/woocommerce/cart/cart-shipping.php
    lambda/woocommerce/cart/cart-totals.php
    lambda/woocommerce/cart/cart.php
    lambda/woocommerce/cart/mini-cart.php
    lambda/woocommerce/cart/shipping-calculator.php
    lambda/woocommerce/checkout/form-billing.php
    lambda/woocommerce/checkout/form-checkout.php
    lambda/woocommerce/checkout/form-coupon.php
    lambda/woocommerce/checkout/form-pay.php
    lambda/woocommerce/checkout/payment.php
    lambda/woocommerce/checkout/review-order.php
    lambda/woocommerce/checkout/terms.php
    lambda/woocommerce/checkout/thankyou.php
    lambda/woocommerce/content-product.php
    lambda/woocommerce/content-product_cat.php
    lambda/woocommerce/content-single-product.php
    lambda/woocommerce/global/form-login.php
    lambda/woocommerce/loop/add-to-cart.php
    lambda/woocommerce/loop/loop-end.php
    lambda/woocommerce/loop/loop-start.php
    lambda/woocommerce/loop/no-products-found.php
    lambda/woocommerce/myaccount/dashboard.php
    lambda/woocommerce/myaccount/downloads.php
    lambda/woocommerce/myaccount/form-edit-account.php
    lambda/woocommerce/myaccount/form-edit-address.php
    lambda/woocommerce/myaccount/form-login.php
    lambda/woocommerce/myaccount/form-lost-password.php
    lambda/woocommerce/myaccount/form-reset-password.php
    lambda/woocommerce/myaccount/my-address.php
    lambda/woocommerce/myaccount/navigation.php
    lambda/woocommerce/myaccount/orders.php
    lambda/woocommerce/order/form-tracking.php
    lambda/woocommerce/order/order-details-customer.php
    lambda/woocommerce/order/order-details.php
    lambda/woocommerce/order/order-downloads.php
    lambda/woocommerce/single-product/add-to-cart/grouped.php
    lambda/woocommerce/single-product/product-attributes.php
    lambda/woocommerce/single-product/review.php
    lambda/woocommerce/single-product/tabs/description.php
    lambda/woocommerce/single-product/tabs/tabs.php
    lambda/woocommerce/single-product/title.php
    lambda/woocommerce/single-product-reviews.php
    lambda/woocommerce/single-product.php
    
    ### Action Scheduler ###
    
    Complete: 18
    Oldest: 2019-05-23 18:32:36 +0000
    Newest: 2019-06-13 18:37:41 +0000
    
    Pending: 1
    Oldest: 2019-06-20 18:37:41 +0000
    Newest: 2019-06-20 18:37:41 +0000
    
    Canceled: 0
    Oldest: –
    Newest: –
    
    In-progress: 0
    Oldest: –
    Newest: –
    
    Failed: 0
    Oldest: –
    Newest: –
    
    

    Best regards

    Thread Starter colourinvasion

    (@colourinvasion)

    Hi Can you please answer the previous message,
    We can′t understand what you mean by “switch the language in your admin area”.
    Thanks

    Thread Starter colourinvasion

    (@colourinvasion)

    Hi

    Sorry but I didn′t understand the setps.

    Thanks

    Thread Starter colourinvasion

    (@colourinvasion)

    Hi

    Yes we already tried with the Twenty Seventeen and the problem stands.

    Thanks

    Thread Starter colourinvasion

    (@colourinvasion)

    Hi Mihai

    We already tried deactivating all plugins except for the Woocommerce and then we went on activating one at a time to see which results on conflict and the only we cloud detect was the NextGEN Gallery plugin.

    Thanks

Viewing 15 replies - 16 through 30 (of 30 total)