Hi!
I think we are misunderstanding each other haha.
There is no multicurrency plugin activated atm in the website.
Here’s what my client said to us:
A customer with billing and shipping to Canada was able to checkout using US dollars and not paying Canadian taxes using paypal. We contacted paypal and they informed us that paying USD or CAD are options on buyer’s side.
The customers can use whatever currency they have on their PayPal account regardless of the location.
Is there any way to ensure that taxes are always added when billing and shipping to Canada, even if the customer manages to pay in USD because of their paypal settings?
In short, the customer changed the currency in PayPal, not in the website.