cognetics

@jamieong I can provide more error logs and every detail you want to see, but I don’t have a staging site and this is my Live site. So what can be the solution?

I have tried version 2.9.3 but not solved the issue for me. Still having same issue with Credit Cards orders

@jamieong Any news? I am facing this issue only in Credit Card processing for Advanced Payment Methods

Thanks for your response.

@swagit Can you tell me which version you are using solved the issue for you?

Thank you @jamieong , Looking for an update from you soon.

• This reply was modified 4 months, 1 week ago by cognetics.

Hi Jamie, I got the log on my recent order failed. Please check here https://privatebin.syde.com/?9ef7e92e3417b8fa#fS99gAwkF4bziBsZJvjC1aaoT5HQd4qgW1tXCefdU1W

Please help me to resolve this issue as soon as possible. I am losing many orders due to this error.

Thank you for your help.

• This reply was modified 4 months, 1 week ago by cognetics.

Hi Jamie,

Thanks for your detailed response. I have enabled the Logs and will share the details with you soon when I see the failed order.

I am attaching a screenshot of recent failed order.

Hi Jamie, Thanks for your reply. This is the status report sent and you check from the link below

https://privatebin.syde.com/?aea328bb487f1d81#Cisi1j8LhMXEiMZLX8mhgpWDHZvMsgWMACRjjcDX3uLG

Can you help me from where from I can get the log entries you are talking about?