Codexpert, Inc

Hi @blackbird69
This problem has been fixed.

Thanks

Hi @baptistej
This problem has been fixed.

Thanks

Thanks for the heads up @alexclassroom We really appreciate it.

Hi again

We’ve disabled the “auto-redirection” to the setup wizard and released a newer version. Please check and let us know if it works as expected.

• This reply was modified 2 years, 7 months ago by Yui.
• This reply was modified 2 years, 6 months ago by Jan Dembowski.

Hi
Let me explain how it actually works.

Whenever you’re taken to the setup wizard page for the first time, it sets a flag (in the DB) that indicates you were there. And if the flag exists, it won’t automatically redirect you.

We’ve tested it multiple times on different systems and it worked as expected. Perhaps you guys are using cache plugin that’s stopping it from setting the flag? Could you try deactivating the cache plugin(s) and let us know if that helps so we can take necessary steps?

Also, we’ve released a newer version couple of minutes back with an additional attempt to set the flag. Please check.

• This reply was modified 2 years, 7 months ago by Codexpert, Inc.
• This reply was modified 2 years, 7 months ago by Codexpert, Inc.
• This reply was modified 2 years, 6 months ago by Jan Dembowski.

Hi
Sorry for the inconvenience.

The wizard should show only once and shouldn’t show up again unless you click the link in the plugins’ page.

Could you confirm?

• This reply was modified 2 years, 7 months ago by Yui.
• This reply was modified 2 years, 6 months ago by Jan Dembowski.

Hi @ram108
Sorry for the inconveniences.

You can simply click the cross icon at right to hide the notice.

Hi @yoyo56520
Sorry to hear that you’re having issues with our plugin.
Could you share your ticket ID so we can investigate?

Kind regards

Hi @gmanrox
Sorry to hear that you’re having issues with our plugin.

Just wondering, if you’ve raised a ticket for this? If yes, could you share the ticket ID?

Kind regards

Hi @lim2me
What version of the plugin are you using?

Hi @vampyris
That’s what this plugin is supposed to do! It removes unnecessary thumbnails of the images that you set from the setting screen!

Hi @islandbuddy
Sorry to hear that you had a bad experience with our support.
Could you let us know the ticket ID so we can investigate? Please cooperate.

Kind regards

Thanks for your great words @myemotionalbaggage. We really appreciate it.

Hi @kotsodion,
Yes, you can do this from the Regenerate Thumbnails tab https://ps.w.org/image-sizes/assets/screenshot-2.png

Are you using any security plugins like WordFence?