Sajjad Hossain

Hi!

Sorry for the delay in response, and thank you for your feedback. We’ll definitely consider including support for the H5P shortcode. Stay tuned!

Hello,

Thank you for reaching out!

EazyDocs supports multilingual setups, allowing you to create documentation in multiple languages. For your bilingual setup in English and Vietnamese, you can enable users to select their preferred language, directing them to language-specific URLs. We recommend using a multilingual plugin like WPML or Polylang for managing separate URLs for each language. These plugins integrate well with EazyDocs, providing a smooth language-switching experience for users.

Please let us know if you encounter any issues with the multilingual plugin alongside EazyDocs; we’re here to help!

We’ve already fixed this issue, and the update will be included in our upcoming release. If you need it urgently, feel free to contact me directly at [email protected], and I’ll send you the file personally.

Hello,

Thanks for reaching out to us. Could you let us know which server you’re using (e.g., Nginx or Apache)? This information can help us troubleshoot the issue more effectively.

I’d like to clarify that on our demo site, when you perform a search and press enter, it displays a tabbed search results page with sections like “All,” “Docs,” “Blog,” and “FAQ.” Please see the screenshot here: screenshot link.

Could you let us know specifically what you would like to display on your search results page? This information will help me provide you with an exact answer on whether it can be achieved with the Pro version.

Hello @doplp ,

Sorry for the delay. We’re actively working on this issue and will release an update as soon as possible. In our upcoming version, you won’t encounter this type of problem again. We appreciate your patience and understanding.

Hello,

Thanks for the update!

1. In the upcoming version, we’ll disable the “Enter” key function for search, which should prevent it from redirecting to WordPress results.
2. On our demo site, the search results display everything, as this behavior is managed by the theme. You can see the screenshot here.

Please let me know if you need further assistance!

Here’s the code to disable the Enter key press in the search:

$('#ezd_searchInput').on('keydown', function(event) {
if (event.key === "Enter") {
event.preventDefault(); // Prevent the default form submission or action
}
});

Please let us know if it works as expected. If you’re satisfied with the plugin, we’d appreciate it if you could leave a positive feedback!

Thank you.

Could you please specify which version displayed only doc results when pressing Enter? In our previous 4 or 5 version, pressing Enter has historically shown results from both docs and posts. We plan to make adjustments to prevent this in the upcoming version.

If you need an immediate solution, I can help you with some custom code to disable the enter press. Let me know if this would work for you!

Thank you.

Hello,

Thank you for reaching out!

Currently, this behavior is normal. We plan to improve this in an upcoming version by removing the “Enter” key function to prevent redirecting to the full WordPress search results.

Let us know if you need further assistance!

Hi,

Currently, there isn’t a pre-made option available to display Elementor content on the Docs pages directly. However, you can achieve this with custom coding by editing EazyDocs template files. For guidance, please follow our developer documentation: EazyDocs Developer Docs.

If you’re unable to do it yourself, you can hire a developer or consider hiring us for custom development.

Thank you.

Hi,

Could you clarify what you mean by “it doesn’t show the Elementor content”? Are you referring to an issue where the content you’ve created in Elementor is not displaying on your EazyDocs single doc pages? Additionally, Are you trying to use an Elementor template on the EazyDocs single doc page to change the design of the single doc layout? Let us know if that’s what you’re aiming for, so we can assist you further.

Thanks & regards

Hello,

We sincerely apologize for the inconvenience you’re facing. We’re aware of this issue and are actively working on a fix. In the next version release, we will ensure that you don’t experience the same problem with future updates. Thank you for your patience, and we appreciate your understanding.

Thanks & regards

You can temporarily switch the theme or deactivate all plugins except ‘Advanced Accordion’ to check for any conflicts with other plugins. Please let us know the results after following this process.

Hello,

Thank you for reaching out to us, and we sincerely apologize for any inconvenience caused. Could you please let us know which version of the plugin you are currently using? If you’re using an older version, we highly recommend updating to the latest version, as it may resolve this issue.

If you continue to experience the problem after updating, please let us know, and we’ll assist you further.

Thanks & regards