codepeople

Hi,

What version number of the plugin are you using?

Thank you for using the plugin!

Thank you very much for the review!

Best regards.

Hi,

You shouldn’t be experiencing that issue with the latest version of the plugin. Anyway the solution changing the load method in the troubleshoot area is also valid.

Thank you for the feedback!

Hi @lurday,

Your case isn’t the same problem than the one described in this ticket. You have several replies in our support system, but you don’t seem to be receiving the replies notifications. Please check your previous replies in the support system at this link, you have the ticket #217881

Since you are using the commercial version pf the plugin, please continue the communication through that support channel. We’d like to help but we can’t reply about that in this forum. We are not allowed to support any customers in these forums.

For pro or commercial product support please contact us directly on our site. This includes any pre-sales topics as well.

Commercial products are not supported in these forums. We will happily answer this and any other questions you can have on our own site.

Thank you.

Hi,

You have several replies in our support system, but you don’t seem to be receiving the replies notifications. Please check your previous replies in the support system at this link, you have the ticket #217881

Since you are using the commercial version pf the plugin, please continue the communication through that support channel. We’d like to help but we can’t reply about that in this forum. We are not allowed to support any customers in these forums.

For pro or commercial product support please contact us directly on our site. This includes any pre-sales topics as well.

Commercial products are not supported in these forums. We will happily answer this and any other questions you can have on our own site.

Thank you.

Hi,

You have several replies in our support system, but you don’t seem to be receiving the replies notifications. Please check your previous replies in the support system at this link, you have the ticket #217881

Since you are using the commercial version pf the plugin, please continue the communication through that support channel. We’d like to help but we can’t reply about that in this forum. We are not allowed to support any customers in these forums.

For pro or commercial product support please contact us directly on our site. This includes any pre-sales topics as well.

Commercial products are not supported in these forums. We will happily answer this and any other questions you can have on our own site.

Thank you.

Hi,

You have several replies in our support system, but you don’t seem to be receiving the replies notifications. Please check your previous replies in the support system at this link, you have the ticket #217881

Since you are using the commercial version pf the plugin, please continue the communication through that support channel. We’d like to help but we can’t reply about that in this forum. We are not allowed to support any customers in these forums.

For pro or commercial product support please contact us directly on our site. This includes any pre-sales topics as well.

Commercial products are not supported in these forums. We will happily answer this and any other questions you can have on our own site.

Thank you.

Hi,

Your website is using an outdated commercial version of the plugin. Update to the latest commercial version to correct that problem.

We’d like to help more but we can’t reply about that in this forum. We are not allowed to support any customers in these forums.

For pro or commercial product support please contact us directly on our site. This includes any pre-sales topics as well.

Commercial products are not supported in these forums. We will happily answer this and any other questions you can have on our own site.

Thank you.

Hi,

Do you mean authentication for accessing the public booking form. A solution may be to publish the booking form into a page protected by some login/membership plugin.

Thank you for using the plugin!

Hi @lizmm,

The plugin isn’t enqueuing the form scripts in the page. There may be a problem with the theme or with Elementor and the way the booking form was published. Please try publishing it with the booking form shortcode to check the result in that case.

Another option is to change the “script load method” to “Direct” in the troubleshoot area of the plugin (located under the Appointment Hour Booking menu >> General Settings >> Troubleshoot) as mentioned by @adnoart .

Thank you for the feedback!

Hi,

Are you using some cache or “script optimization” plugin? Some of the cache or optimization settings may be related to that issue.

Please check that.

Thank you for using the plugin!

Hi,

The 503 error on that page seems to be related to some restriction in the server side. Are you using the same hosting service for all the websites affected? If yes, please ask them for the detailed error log for that error to know what restriction is causing the problem.

Thank you for using the plugin!

Hi,

Please check if those appointments automatically marked as approved have a time-slot selected. Note that the status is linked to the time-slot selected in the calendar field.

Mark the calendar field as required to be sure that all the bookings proceed with a selected time-slot:

Thank you for using the plugin!

Hi,

What version number of the plugin are you using?

Thank you for using the plugin!

Thank you for the feedback!

I recommend you to check the requirements for sending emails from your hosting services. Check also if you need to set up SPF or DKIM email authentication for your domain (required by Gmail and other services for accepting the emails).

An email log plugin may help to know on which side (plugin, WordPress, server) the email is being lost.

Thank you for using the plugin!