Codemenschen

hi @dd5555,

We sincerely apologize for the delay and any inconvenience this has caused you.

We understand your frustration and appreciate your feedback. Please know that we have addressed this issue in the latest version of our pro release. Thank you for your patience and understanding.

Best regards,

Codemenschen Team

hi @cedricbonnard

We apologize for the delay. We have a completely separate Live Chat support platform. You can access this platform on the right side under the “Settings” section.

For the best support experience, please use our dedicated support system so we can assist you more effectively.

Thank you for your patience and understanding.

Best regards,
Codemenschen Team

Hi @itapress ,

We apologize for the delay. We have a completely separate Live Chat support platform. You can access this platform on the right side under the “Settings” section.

For the best support experience, please use our dedicated support system so we can assist you more effectively.

Thank you for your patience and understanding.

Best regards,
Codemenschen Team

Hi @pvashisht,

We apologize for the delay. We have a completely separate Live Chat support platform. You can access this platform on the right side under the “Settings” section.

For the best support experience, please use our dedicated support system so we can assist you more effectively.

Thank you for your patience and understanding.

Best regards,
Codemenschen Team

hi @mildasavickiene,

Sorry for the delay.

Which plugin is your shop using? The coupon codes generated by our plugin work perfectly with WooCommerce.

Additionally, for more convenience, we have a dedicated support platform. You can find our support platform in the dashboard (backend interface) of our plugin.

Thanks,

Codemenschen Team

Hi @zeroanarchy,

We apologize for the delay. We have a completely separate Live Chat support platform. You can access this platform on the right side under the “Settings” section.

Thank you for your patience and understanding.

Best regards,

Codemenschen Team

Hi @cedricbonnard ,

We apologize for the delay. We have a completely separate Live Chat support platform. You can access this platform on the right side under the “Settings” section.

Thank you for your patience and understanding.

Best regards,

Codemenschen Team

hi @itapress

Thank you for the information. We will review and address the issue in the upcoming update.

Best regard.

Dear @wpusr1 ,

I apologize for the delay and the issue you are experiencing with our plugin. It’s possible that the changes were not applied correctly. In addition to guiding you here, we offer online support via our new system. You can find it displayed within the banner of our plugin. Please visit our support page so we can assist you most effectively.

Thank you for your patience, and we look forward to resolving your issue promptly.

Best regards,

Codemenschen Team

Hi @bing4 ,

Thank you for reaching out.

• You can use the shortcode [wpgv-check-voucher-balance] to display the balance check form on any page.
• Unfortunately, we do not currently have the feature for code + protection (pin) code for redemption.

We would like to inform you that we have switched our support system to a new platform called wp-sofa. Please visit the purchase page and click on the support banner. This platform will help us be online and address any issues you are facing as quickly and accurately as possible. We understand this may cause some inconvenience and appreciate your understanding and cooperation. Thank you!

Please feel free to let us know if you have any other questions!

Best regards,

Codemenschen Team

hi @heath4031 ,

We sincerely apologize for the delayed response.

We would like to inform you that we have switched our support system to a new platform called wp-sofa. Please visit the purchase page and click on the support banner. This platform will help us be online and address any issues you are facing as quickly and accurately as possible. We understand this may cause some inconvenience and appreciate your understanding and cooperation. Thank you!

Best regard.

Codemenshcen Team

hi @bing4

We sincerely apologize for the delayed response.

We would like to inform you that we have switched our support system to a new platform called wp-sofa. Please visit the purchase page and click on the support banner. This platform will help us be online and address any issues you are facing as quickly and accurately as possible. We understand this may cause some inconvenience and appreciate your understanding and cooperation. Thank you!

Best regard.

hi @infoudoy

Thank you for contacting us. We understand that you are experiencing issues while using the Paid Member Subscriptions and Gift Vouchers plugins simultaneously. We have provided support for you on our wp-sofa platform. If you have any questions or require further assistance, please do not hesitate to contact us through wp-sofa. Thank you!

Sincerely,

Codemenschen Team

hi @itapress

We sincerely apologize for the delayed response.

We would like to inform you that we have switched our support system to a new platform called wp-sofa. Please visit the purchase page and click on the support banner. This platform will help us be online and address any issues you are facing as quickly and accurately as possible. We understand this may cause some inconvenience and appreciate your understanding and cooperation. Thank you!

Best regard.

hi @itapress

We sincerely apologize for the delayed response.

Thank you for your information. We will check it.

We would like to inform you that we have switched our support system to a new platform called wp-sofa. Please visit the purchase page and click on the support banner. This platform will help us be online and address any issues you are facing as quickly and accurately as possible. We understand this may cause some inconvenience and appreciate your understanding and cooperation. Thank you!

Best regard.