CodeFlavors

Hi,

Your inquiry is about a PRO feature, please open a support ticket on our website regarding this issue since I will need some private information from you, thank you.

@lavenderstreak Thank you for your confirmation, I’m happy to hear you like the plugin, it means a lot to us.

Hi,

We recently discovered a bug that was the cause of this issue but only under certain conditions. We released version 2.0.10 to solve this, please update and let me know if everything works as expected.

What was actually going on?

The bug was caused only under some conditions. We found that when WooCommerce was active and the Classic editor plugin wasn’t active or installed, when loading the “Add new” screen in Vimeotheque you would end up with a blank page. The screen wasn’t a white screen of death, there were no PHP errors, the page was blank because it was hidden from CSS.

This was caused by block scripts registered for the block editor which is loaded by Vimeotheque so that it can use React to display the video import app. The issue was solved by unregistering all blocks since they weren’t needed anyway (the block editor isn’t used into the Add new page of Vimeotheque).

• This reply was modified 4 years, 2 months ago by CodeFlavors. Reason: typos
• This reply was modified 4 years, 2 months ago by CodeFlavors. Reason: typos

Hi,

Sorry for the delay. Regarding autoplay, unfortunately this won’t work consistently (we might consider removing?this option in a future update).

Autoplay is currently restricted on most browsers, the user must initiate playback for the first time in order for subsequent autoplay commands to work.

Unfortunately, there’s no workaround for this issue,?the first interaction with the video must be initiated by the user.

Hi,

We noticed the same behavior with some of our Google Project keys that we haven’t used for some time. Unfortunately, we couldn’t find any relevant information about this issue so our best guess is that this happens for Google Projects that are not used on a regular basis.

The only solution that we found working is to create a new Google Project and use the credentials generated from it. Also, make sure you use it on a regular basis.

Hi,

The server error log should be accessible from your hosting panel (ie. cPanel or Plesk ). Your hosting provider should be able to help you with this.

Vimeotheque and Divi don’t have any issues, we tested the two and everything works.

Can you please tell me, do you also use Vimeotheque PRO or only the free version?

Hi,

I just thought it’s worth mentioning that we released version 2.0.2 which introduces alignment for all plugin blocks (see the changelog). After updating you should remove the CSS I suggested above and use the alignment option available for each block.

Let me know if you have any questions.

Hi,

Sorry about this, indeed, there’s no option for the alignment. You can do this by CSS if you put this in your theme stylesheet:

.cvm-vim-playlist.default{
    margin-left:auto!important;
    margin-right:auto!important;
}

We will implement this feature as block option into the next release, thank you for reporting it.

Hi,

Thank you, I tested with your video and was able to import it: https://prntscr.com/urtd8k
The plugin created the post and displayed the video embed: https://prntscr.com/urte1h (it’s not allowed to display on my domain so it doesn’t show the video).

Most likely the OAuth keys from your Vimeo App are not working. You should reset the API keys from plugin Settings and re-enter them from your Vimeo App. I know you mentioned you already did this but I can’t think of any other reason why queries are not working.

Hi,

Can you please give me the Vimeo URL to one of the videos that you couldn’t import? Also, please tell me if you use the PRO version or just this free one.

Hi,

The plugin will replace the featured image only if the image is retrieved using WordPress’s function for displaying the featured image. This is needed because it hooks to a WP filter that allows it to do the replacement.

The only thing you could try is to allow the embedding to be done on all pages, not only single post page. This can be set from the plugin’s Settings by unchecking option “Embed only on single post pages”: https://prntscr.com/u9f25o

Hi,

The key restrictions are intended as a way of enforcing security; since you generated the key for your own use and you’re the only one that knows it it shouldn’t be a problem.

On the other hand, you could try different settings and see if you can use any of the restrictions available into the settings. Most likely you had something wrong into the setup. Here’s the page where the restrictions are described: https://cloud.google.com/docs/authentication/api-keys#adding_http_restrictions

Thank you, enjoy! Happy to hear you solved the problem you had.

Hi,

It looks like there’s a referer or IP restriction set on your API in Google Cloud Console. If you remove all restrictions on your key, does it work?

As a note, this is not a plugin issue, it is strictly related to how your key is set up in Google Cloud Console.

Hi,

1. When I go to the Category, category is only one column, how can i made it multiple columns 3 or 4?

This should be handled by your theme, the plugin doesn’t implement any custom templates for displaying the videos.

2. Single Video post has header cover image from video, it seems its theme related that it is taken from themes’s page template, how can i change it to another for solving that heading problem

I can’t say, same as for #1, this is theme related. Maybe ask the theme developer. If you think this is a plugin issue, please include some links where I can see this.

3. How can i hide author avatar and name?

I assume you want to hide this information for the embed. Each post has options for this, if you edit a video post, you will notice some options. Simply deactivate options “Show video author” and “Author portrait” and save the post. Please note that the video owner can override this directly from Vimeo; in this case you won’t be able to hide this information.