codecoruan

It seems to be working for now. Thanks

No problem @benjamink1984. I have also had a few issues with the plugin, but this is the only one have at the moment.

Hi there, if you have the plugin Facebook for WooCommerce, this is what is causing the issue. I had to disable the plugin to get my refunds to work and have submitted a support query on that plugin page. Hopefully, they will respond soon.

Hi Dan,

Thanks for the feedback.

The issue I have is that in the front-end, it calculates the shipping correctly based on the contents of the order and the zip codes. When I create the same order programmatically, it sometimes has the correct shipping rates and sometimes it doesn’t.

We need it to pick free shipping if a certain condition is met, and the shipping rates we get contain the normal rate plus a free shipping rate if the condition is met, so we loop through, checking if the free shipping rate is available and choose it. However, sometimes, on the same order, the free shipping rate is not present even though all the parameters are the same.

How can we go about debugging this issue. As I’ve mentioned, it’s difficult to find out exactly how your plugin calculates the rates based on the rules.

Thanks

I have had the same issue and the customers complained that we were sending out their personal information without consent which is a violation of personal information.

Please resolve this issue.