Kat Hagan

Hi! Sorry you’re having trouble with the plugin. What PHP version are you using? I’ve seen some other folks having trouble on PHP 5.2, which I’m hoping to fix in the next version.

Seeing a 404 is super weird. What URL does it try to load that gives you a 404 page?

Did you change your port when you enabled SSL? SSL usually requires a different port number.

Hi,

There’s currently no way to do that, but I’ve added it to the list for the next version, which I’m working on over the next few weeks.

Would it work better to specify the post type via shortcode in the email, or with a global option?

Hmm. Can you send a couple of example emails from Thunderbird to [email protected]? It sounds like it might be changing the email format depending on whether or not there’s an image attachment, and the plugin isn’t handling it well. That’s something I can add support for if I can look at what it’s actually sending.

Also, you could try sending an email from a different client (e.g. Gmail) and see if you have the same problem. That would help narrow it down to whether it’s really the email client vs. maybe something about the image file types or sizes (or some other issue entirely).

Hi, thanks for letting me know. Have you tried enabling WP_DEBUG to see if any errors get logged that way?

What email client are you sending from?

Ah, yeah — especially since 3.7 just came out!

I’m marking this as resolved since the plugin is currently only supported in WP 3.6 or higher. I might go back and try to add support for older WP versions someday, but that’s not a super high priority.

Please let me know if things still don’t work properly after upgrading!

Hmm. It does work for me on 3.6. Just for the sake of argument, can you open up your wp-includes/formatting.php and see if the wp_slash function is there?

Huh. That’s super weird, the Codex says that wp_slash was introduced in 3.6.0. Lemme spin up a test version on 3.6 and see if I can duplicate that error. The other possibility is that somehow the file is being called without including all the WP functions, which… I don’t even.

Hi,

What version of WordPress are you on? wp_slash should work as far back as 3.6.

As for “why try your patience”, the five minute delay is supposed to prevent you from accidentally DDoSing your mail server. If you enable WP_DEBUG, it will allow you to check as often as you want. ??

I’m not sure I understand your question about PIN authentication. The format is “[pin ####]” where #### is whatever you’ve saved in your options. If you use “generate”, it just fills out the field for you; you still have to save your settings to update it.

Cool, you found two things that currently aren’t supported. ??

If the first image attached became the featured image, would that work? Or how would it make sense to specify it within the email?

The refresh time is not configurable at the moment, but you can always check mail manually from the admin screen.

Oh, glad you figured it out! Yeah, it has to be the sending account. If it was the other way around, any random spammer could send stuff to any email that has posting privileges, and it would be posted. ?? I will try to clarify that in the documentation.

I don’t think it’s an issue because of the image size.

If the image is showing up when you edit the post, it should also show up on the post page. Is it possible your theme is hiding images somehow?

Can you forward a sample email to [email protected] so I can further investigate the issue?

Thanks!

I’m marking this as resolved since there was no response after 1 month. If anyone else encounters this memory issue and can provide answers to the above, I’d love to know what was causing it!

Hi! Are you sure that the email you’re sending from matches your admin email (the one that’s in the WP profile)? It will only match the “From” field, not “Reply to” or anything like that. (This can sometimes be configured wrong if you’re using a mail client that has a “primary” mail address set up.)

Please edit one of the pending posts, click “Screen Options” in the upper right, and enable “Custom Fields”. This will show what the plugin recorded as the original sending email. In the “Custom Fields” area, it should now show a field labeled “original_author”. Does that email address match the one in your WP profile?

One more thing to check — under the Users section of the admin dashboard, what Roles are your users assigned to?

Hi, sorry you’re having so many problems. Can you forward an example email to [email protected] so I can look into it? Any one of the ones you tested that didn’t work would be great.

It would also help if you could find out what version of PHP and WordPress you’re using.

As for your question about the Media Library, all images have to be uploaded to the Media Library in order to be attached to a post. That’s the same thing WordPress does if you add an image to a post via the admin dashboard. See also:Codex: Media Library.

Hi zuluboy,

As far as I’m aware, the plugin isn’t doing anything that would result in limiting the number or rate at which you can post emails.

The first thing to do would be to log into your email account directly and verify that all the emails are showing up in the inbox. There are many places that could be introducing a delay here, from limits on your SMTP service queueing messages to limits on your receiving mailbox.

If they’re in the inbox and not getting posted, try to figure out whether it’s the *same* emails that aren’t getting posted each time (which would indicate the plugin might be having a hard time parsing those emails for some reason) or if it really is a maximum number or rate. It might help to enable WP_DEBUG and see if any errors are displayed when you check for new mail. You can also look at your Apache error log and see if anything is showing up there.

It’s possible that trying to load a bunch of emails at once is causing the plugin to run out of memory — so please do let me know what you find out.

All of that being said, I’m not convinced that the Post By Email plugin is the best way to accomplish what you’re trying to do. It might be far easier and less error-prone to convert all your existing posts to e.g. CSV format and import them directly into your WordPress site. There’s a lot of information on importing from various formats on this Codex page.