codeblue001

Two weeks have passed without any response from the author via email or forum. I have since fixed the issue myself, but if you are not going to support your plugin, then please stop charging for it. Your site claims that users who purchase the license can get a faster response. It’s been two weeks, and still no response. I do not want to know what a normal response looks like.

Is this plugin dead? It looks like the author rarely replies to comments. And most issues go unsolved

Is there a email address I can send this info to. Also, you should be able to access the screenshots now. Thanks!

I took screenshots and was going to post it here initially but I did not see an option to upload any attachments.

1. regarding my first issue with the ads showing up in the wrong placement. This is what it is supposed to look like and half of the time it shows up correctly: https://drive.google.com/file/d/1o6GnxqK9UMQUqunbPJftiF1QBTDSz_ZB/view?usp=drive_link
2. The other half of the time this happens: https://drive.google.com/file/d/1I8DemBUZUxbU4FhvGosuzumFqm5O6Mhe/view?usp=drive_link
3. Here you can see the code in adinserter: https://drive.google.com/file/d/1LeW1qYyK2-jhTEFa9ejvHrKzJyYXCWvw/view?usp=drive_link
4. https://drive.google.com/file/d/1O04kYZD4GsDmWgP2d83LOphGnEewHmMN/view?usp=drive_link
5. Thanks!

Hi @henningaa Sorry, I am just seeing your message. At the moment I have removed the labels, however, to answer your question. I am using Prebid, so I don’t always have an ad in the placement.

Thanks

@henningaa thanks for the feedback. I also thought by default the ad label should not be visible unless there was an ad. The label looks great when there is an ad, but when there are no ads, it is still visible.

I only did three things in advanced ads to get the label.
1. I selected the “enabled” radio button in Advanced ads
2. I selected the “center” option for the position in Advanced ads
3. Added inline CSS:

color: #aaa; float: left; font-size: 10px; letter-spacing: 1.5px; margin: -13px 0 0; text-align: center; text-transform: uppercase;
width: 100%; padding-top: 8px;

I will explore the option of using a fallback ad.

Thanks!

Will do… thanks!

Hi Joachim,
I appreciate the feedback. Your recommendation worked and I was able to get rid of the multiple players. The issue was in the placement, once I fixed that it started working correctly.

Thanks!

• This reply was modified 3 years, 7 months ago by codeblue001.
• This reply was modified 3 years, 7 months ago by codeblue001.