Brandon Olivares

@hyriamb, please try this beta and see if it works for you: https://github.com/inpsyde/backwpup/archive/master.zip

@all,

We just finished the fix today.

But we’d really appreciate if you could test it out. Please download the beta here: https://github.com/inpsyde/backwpup/archive/master.zip

Let us know how it works for you.

@hyriamb, is the error the exact same once you’ve changed it? Can you post the new log?

Also, this may have to do with a bug we’re fixing for 3.4.3. If you want to contact us to see if the fix works for you, email support [at] backwpup.com

@all, this is just a cosmetic issue that doesn’t affect the operating of the plugin. However, this will be fixed in the next version, which will be released very soon.

If you’re willing to test out the fix, please contact us at support [at] backwpup.com.

@all, are all of you upgraded to the latest version of BackWPup? We’ve supported Dropbox V2 since 3.4.0. On my own site, Dropbox worked fine today, and I also just tested it on a test site and there were no errors.

Hi @peterpressmc, make sure that the directory wp-content/uploads/wc-logs is writable by the user PHP runs under. If you’re not sure, you can ask your host.

Hi @quix8, I do not think the payfor_order=true comes from our plugin. I believe that is from Woocommerce Germanized. Does the URL work for you without that parameter?

Hi @tobias_conrad, the first two features aren’t possible. The cancelation page should now be customiable as of the last release.

Hi @ready4reise, are you still having this issue?

You can download the log under wp-content/uploads/wp-logs. Please email the log to b.olivares [at] inpsyde.com.

Hi @ilevi, I’m not seeing any issue with your debug info. Are you experiencing an error?

Hi @greigner, actually our default is 30 seconds, so you must have at some point set it to 0, which indeed would cause an issue.

I’m glad it is working for you now, though. ??

Hi @bethannon1,

Just a few questions:

Are you using the same bucket on every site?

Is there any difference you can think of between the sites that don’t work, and the ones that do?

It almost strikes me as a DNS resolution error. Is this a VPS you manage yourself or is it managed by the host?

Does this happen every time you run the job on these sites, or just intermittently?

Hi @chanky18, a few questions:

First, are you in sandbox or production mode?

Secondly, can you share the debug log?

Thanks @tronic69, I’m so happy it worked for you. ?? Let us know if you need anything else in the future.

Hi @tronic69,

I think this might be a bug in BackWPup.

Try changing line 247 of inc/class-destination-folder.php.

Currently it is this:

if ( $file->isWritable() && ! $file->isDir() && ! $file->isLink() ) {

Please change it to this:

if ( ! $file->isDot() && $file->isWritable() && ! $file->isDir() && ! $file->isLink() ) {

Please let us know if that works. If so it’ll be fixed in the next version.