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We signed up but have heard nothing since, and not found anyone else yet who is actually doing any TW integrations.

@ceta1 – 80 hours is insane, find a different developer

Thank you, we signed up so will see what happens.

All good thanks, problem solved ??

It WAS an easy fix, it was the theme preloader causing the problems, disabled now and it all works as it should.

Thank you very much for your help looking into this, much appreciated.

Thanks for the help, much appreciated, hopefully it’ll be an easy fix.

Just now swapped the theme out and used 2020 and lightbox works, so there’s something in the theme that’s causing the problems.
I’ll get in touch with the developers and see what they say.

Disabled the lazy loading and that didn’t do anything.
Also just now disabled ALL plugins and that didn’t do anything either.
Dropped in a 2nd default slider and that also doesn’t work.
Looked in theme settings but can’t see anything that might affect this.
Grrrrrrr lol

We aren’t seeing that error when we load the page.

Have disabled Social Snap entirely anyway (this is the social sharing thing on the right side of the site – ss-on-media-container), cleared caches etc and reloaded page but that didn’t make any difference.

I personally have been in Thailand for 15 years, mostly around Bangkok. Be safe when you travel.

Thank you, have emailed you the URL thru support form.

And yes, we are based in Bangkok … if you’re coming over here you’ll be stuck in quarantine for 14 days.

How do I share the link privately?

Looks like replying to the email isn’t working so my response didn’t appear here.

There are no errors, and yes it’s checked to open in lightbox.

Thank you, the problem was actually being triggered by mod_security, we had to whitelist some actions to get it to work.

Thanks for the reply, we did some further digging and found the RankMath SEO plugin was causing the issue, we disabled it temporarily, created a new feed with no problems, then enabled it again.

So, problem is solved thank you, I’ve reached out to them also to let them know.

OK, all good now thanks, everything is working correctly now including the HTML being removed, so case closed.

Thanks for the help.

OK, can you tell us where/how we should be posting (manually) … do we not open the product, tick the box to post, then update the page to trigger it to post?