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  • Forum: Reviews
    In reply to: [Kata] troubles

    We sincerely apologize for the inconvenience you experienced with the Kata + ShopPress bundle purchase. We understand how frustrating this situation must have been.

    We are pleased to inform you that we have resolved the issue within 24 hours. The additional charge of $119 with Payment ID #2365 has been refunded, and we have corrected the auto-debit settings to prevent any future unauthorized charges.

    Your feedback is important to us, and we are committed to providing a better experience moving forward. Should you have any further concerns or need assistance, please do not hesitate to contact us.

    Thank you for your understanding and patience.

    Forum: Reviews
    In reply to: [Kata] Fraudulent charges

    Dear @properlad

    We don’t do something like that. If you have any problem in this regard you should follow the problem through with the Stripe

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