cliff_77

Thanks for your quick reply! I need to confirm, but I believe it’s actually happening to more than one user, but definitely not everyone. I’ll work on confirming.

Thanks for the list of troubleshooting tips, we’ve already covered all of the basics, including all of the items above. What you would suggest as our next steps? Thanks!

I figured it was probably more complicated than I thought it was. Thanks for the suggestion and your hard work!

Honestly, I’m not sure which it is. I believe they sent me an email when I signed up asking me to confirm my email.