Clemens

Hi Jonas,

We use the official WooCommere plugins on the website:
WooCommerce PayPal Payments and WooCommerce Subscriptions

The problem occurs via the normal gateway and only using the checkout page. We don’t have the express checkout activated in the cart and the checkout, only for a few other products on their own product page.

We use the checkout shortcode in the default version.

If I can help you with further information, report or similar, please let me know.

Hello Jonas,

that is correct so far.

If the donation form is used on its own landing page, the amount entered by the donor is displayed, debited from PayPal and the correct amount is credited to the donation account.

If the donation form is not run through completely, but completed later via the shopping cart and the checkout, everything is still displayed correctly in WooCommerce, PayPal apparently receives the default price of the variant that is entered in the product and then also displays this to the donor. PayPal then always debits this incorrect value and the wrong value arrives in the donation account.
Of course, this also throws the entire accounting system into confusion, as the amounts in the WooCommerce backend are different to those in the donation account.

Perfect thank you very much for your time!

Thank you for the advice.

if I buy the pro version, would I have to build the result myself with the shortcode or is there an example code or something similar to get the results?

Thank you for the reply Marta.

I will check this out.