clearscope

Hi – we have one other question:

Is it possible to get an email notification when someone registers? Everything seems to be working fine, but we don’t have any way of knowing that someone has registered, other than logging-in to the dashboard and checking the attendee’s list. Is there an email notification setting somewhere?

Thank you!

That was it!

It looks like some code being added to the .haccess file by a security plugin was causing the problem. As soon as I removed that code, everything was solved.

I think it was a plugin called Bullet Proof Security that was the culprit, should anyone else ever run into a similar situation. But deactivating and deleting the plugin hadn’t solved it, because the code that was causing the conflict was still in the .htaccess file.

Anyway, thank you greatly for not giving up and helping to get this working, it is much appreciated!!!

Ok so just had a look at the file permissions and all of the folders seem to be set to 0755 and the files to 0644.

Yes, in both cases the registration page is set to Registration, which has the {EVRREGIS} code on it.

That is interesting to know that Bluehost and Hostgator are owned by the same company. Both of them are fairly large hosting companies, so I am very surprised that, if it is a hosting/server side issue, no one else has reported this problem before.

Well, it looks like we are out of luck then for using the Event Registration plugin, which is definitely a bummer as it is exactly what we need.

Thank you very much for your support and for taking the time to try to help get things working.

As a last resort – are there any alternative plugins you could suggest we use instead?

Thank you!

Yes, in both instances we created a Registration page with the shortcode {EVRREGIS} in it, and that page is ‘public’.

Also, they are not hosted by the same hosting company. One of the sites is hosted through Hostgator and the other is hosted through Bluehost.

Thank you!

Thanks – here is the website that we are working with:

https://www.soulfulmountainyoga.com/calendar/

Also here is the 2nd example, on a completely different server and using the WordPress 2015 theme, which has the same problem: https://test.freeworldhosting.org/events/

Thank you!

Ok, I have now tested on 2 separate Macs and 2 separate PC’s. And on both websites the same error occurs every time we submit the registration:

—
Forbidden

You don’t have permission to access /registration/ on this server.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.
—

If these websites weren’t completely different from one another, I would assume that it is a problem with the site. But they are completely different websites, on different servers, so am really at a loss as to what we need to do to get it working?

1. We installed the plugin through the dashboard of both sites (if that is the repository, then yes, we used that method). We did not download the files separately and upload via FTP.

2. Yes, we have tried deactivating all other plugins, and this does not solve the issue.

3. Both sites use different themes (different core files). We have tried switching themes and this does not solve the issue. Just tried again by switching to the WordPress default Twenty Fifteen theme and still the problem occurs.

Thank you very much for your response!

I have looked at the Changing File Permissions page, but am not sure which file we need to change. Can you please tell us which file we need to change the permissions of to get it working?

What is also very confusing here is that we have installed the plugin on two separate websites which have different core files, both of these websites are on different servers, provided by different web hosts. And yet we are getting the exact same error on both of them. So we are just at a loss as to what we need to do to get things working. Any help you can provide in getting this solved is greatly appreciated.

Thank you!

Thank you for the response. In case it is helpful to anyone, I was able to fix my issue soon after my original post by disabling all of the plugins on the site and then re-enabling them. I don’t know why that worked – I was simply trying to deduce if one of the plugins was causing a conflict. As soon as I disabled all the plugins, the 404 problem went away. However, I couldn’t find any plugin that was causing a problem, and everything is still working properly now.

FYI this is for a Genesis based site. However, I am using the plugin now on two Genesis sites and everything seems to be working properly.

Thank you!

Ok I figured it out in case anyone is interested, this is what I did to get it to work with their new system:

$in[‘block_formats’] = ‘Paragraph=p;Header 2=h2;Header 3=h3;Header 4=h4;Header 5=h5;Header 6=h6’;
$custom_colours = ‘
“000000”, “Black”, “353535”, “Dark Grey”, “6B6B6B”, “Grey”, “3366FF”, “Bright Blue”, “FF0000”, “Red”, “005728”, “Green”, “800000”, “Dark Red”, “274368”, “Dark Blue”
‘;
$in[‘textcolor_map’] = ‘[‘.$custom_colours.’]’;

return $in;
}

add_filter(‘tiny_mce_before_init’, ‘change_mce_options’);

—-

Still haven’t found a way to get this one to work and simply disable some of the buttons: $in[‘theme_advanced_disable’] = ‘blockquote,justifyright’;

I am having the same exact problem. Just installed the plugin, using the Genesis framework. The main events listing page works fine, but I get a 404 Page Not Found error when trying to view any of the events.

Any thoughts on how to fix this? Thank you!

All of my customizations have now stopped working. I tried looking on the tinymce.com website as you suggest, but couldn’t find anything related to what I need. Basically the text colors and text tags.

Can anyone please help me figure this out, this is really bad that these options have stopped working. Here is the code I have been using that worked perfectly fine up until now:

function change_mce_options( $init ) {
$init[‘advanced_blockformats’] = ‘p, h2, h3, h4, h5, h6’;
$init[‘theme_advanced_disable’] = ‘blockquote,justifyright’;
$init[‘text_colors’] = ‘000000,353535,6B6B6B,3366FF,FF0000,005728,800000,274368’;
$init[‘theme_advanced_more_colors’] = true;
return $init;
}

add_filter(‘tiny_mce_before_init’, ‘change_mce_options’);

Thank you in advance for your help!