Clearpay

Hi @strandcreative,

Thanks for your message.

The team are aware of this challenge occurring under specific circumstances and are actively working on a solution. This is anticipated to be released in an upcoming version of the plugin, within the next two weeks.

Thank you.

Hi @skeksy,

Thank you for expressing your candid feedback.

The team would like to assist with an investigation if possible. To facilitate this please submit a support request including a link to this post using the following web form: https://help.afterpay.com/hc/requests/new?ticket_form_id=193406

Thank you.

Hi @camilo517,

Thank you for your message.

It appears that part of the changes that were made by the engineering team have been removed. The below JavaScript is not appearing anymore on the site.

var salePriceEl = document.querySelector('.summary .summary-inner .price > :not(del) bdi');
if (salePriceEl) {
  var $salePriceEl = jQuery(salePriceEl);
  $salePriceEl.html($salePriceEl.html());
}

The team would be happy to assist in adding this back in. To facilitate this please submit a support request using the following web form: https://help.afterpay.com/hc/requests/new?ticket_form_id=193406

If possible please include the below:

• a link to this post
• a link to an example page where it is not working

Thank you.

Hi @mthelp,

Thanks for your message.

Due to the nature of WordPress and the variations of themes that are available, the CSS of the plugin may not be compatible with all themes. The engineering team would like to assist with an investigation. To facilitate this please submit a support request including a link to this post using the following web form: https://help.afterpay.com/hc/requests/new?ticket_form_id=193406

Thank you.

Hi @wpwoo7,

Thank you for your question.

No, the Clearpay plugin does not currently support this feature. A ticket has been raised with the engineering team for consideration and review. Any updates will be distributed via the WordPress Plugin Directory.

Thank you.

Hi @camilo517,

Thank you for following this up.

The engineering team have made the modifications required to show the correct price and this is now behaving as intended.

As previously stated, the reason this is required is that the Woo Discount Rules plugin is not filtering the price but instead altering the html. The modifications made are a workaround and as such may cease to work if the page structure changes either via a theme update or a new / updated plugin.

Thank you.

Hi @camilo517,

It appears that the Woo Discount Rules plugin doesn’t filter the sale price, rather it is modifying the markup rendered on the individual product page. One potential workaround for this would be to add the data-amount-selector attribute to the appropriate attribute list option in the Clearpay Gateway settings. This attribute takes a CSS selector as its value (ie data-amount-selector=”appropriate-selector-name”). Then use a javascript snippet to “update” the sale price on the page to trigger the change in the Clearpay message such as:

jQuery(function() {
    var salePriceEl = document.querySelector("appropriate-selector-name");
    $salePriceEl = jQuery(salePriceEl);
    $salePriceEl.html($salePriceEl.html());
});

As it appears that there has been another ticket opened on a separate channel, more specific instructions will be provided there.

Thank you.

Hi @samgardiner,

Thank you for your message.

To modify the output of the plugin, the Clearpay hook clearpay_is_product_supported can be used as documented here: https://developers.clearpay.com/docs/woocommerce-hooks. For example the below code may fit the requirements.

function clearpay_ips_callback( $bool_result, $product ) {
	$product_price = wc_get_price_including_tax( $product );
	if( 1 > $product_price || $product_price > 1000 ) {

		return false;
	}

	return $bool_result;
}
add_filter( 'clearpay_is_product_supported', 'clearpay_ips_callback', 10, 2 );

The above code can be added to the functions.php file. A child theme should be used to do this if the site theme receives updates. Clearpay also recommends testing code changes on a staging site first, as well as taking a full backup before making any changes to a live site.

Thank you.

Hi @camilo517,

Thanks for your message.

The engineering team will look into this performance concern and include an improvement in the next release.

Thank you.

Hi @xumbrella and @marko2002,

Thank you for your patience.

This issue has been addressed in the v3.2.1 of the Clearpay plugin, which is available now. Please feel free to update the plugin.

Thank you.

Hi @xumbrella,

Thank you for your patience.

The engineering team has identified this issue and is aiming to release a patch within the next two weeks while working on other major updates.

Thank you.

Hi @xumbrella,

Thanks for your message.

A ticket has been raised with the engineering team for investigation. Any updates will be distributed via the WordPress Plugin Directory.

Thank you.

Hi @letspolymerclay,

Thank you for your message.

The team would be happy to assist with an investigation. Please submit a dedicated support request that includes a link to this post using the following web form:
https://help.clearpay.co.uk/hc/en-gb/requests/new?ticket_form_id=360000389291

A team member will then reach out to you within 1 business day.

Thank you.

Hi @gazos,

Thanks for your message. The level of detail is appreciated.

A ticket has been raised with the engineering team for consideration and review. Any updates will be distributed via the WordPress Plugin Directory.

Thank you.

Hi @devonto,

Thanks for taking the time to confirm that the solution works.

Marking the ticket resolved.