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Forum: Plugins
In reply to: [WooCommerce] Ticket download shows up empty

Thread Starter clancel

(@clancel)

Hi. Thank you for your reply. The Event Tickets plugin was deactivated when I ran the status report. I’m not sure if it has to be deleted in order for it to not show up on the report. In any case, I deleted the plugin to avoid confusion and tested out with the Twenty Sixteen theme. However, the problem with a blank page on the My Accounts-Dashboard-Orders-Ticket download is still there. Do you know what is causing this problem?

This reply was modified 4 years, 11 months ago by clancel.

Forum: Plugins
In reply to: [WooCommerce] Ticket download shows up empty

Thread Starter clancel

(@clancel)

4 years, 11 months ago

Sure Here it is. I appreciate your help.


### WordPress Environment ###

WordPress address (URL): https://www.polyspora.com
Site address (URL): https://www.polyspora.com
WC Version: 4.0.1
REST API Version: ? 1.0.7
WC Blocks Version: ? 2.5.14
Action Scheduler Version: ? 3.1.4
WC Admin Version: ? 1.0.3
Log Directory Writable: ?
WP Version: 5.4
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: ?
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.13
PHP Post Max Size: 260 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.67.0
OpenSSL/1.0.2t

SUHOSIN Installed: –
MySQL Version: 5.7.23-23
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.0.1
WC Database Prefix: 1h0_
Total Database Size: 26.64MB
Database Data Size: 21.76MB
Database Index Size: 4.88MB
1h0_woocommerce_sessions: Data: 0.49MB + Index: 0.02MB + Engine MyISAM
1h0_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
1h0_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
1h0_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
1h0_woocommerce_order_items: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
1h0_woocommerce_order_itemmeta: Data: 0.11MB + Index: 0.02MB + Engine MyISAM
1h0_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
1h0_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
1h0_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
1h0_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
1h0_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
1h0_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
1h0_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
1h0_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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1h0_cf_form_entries: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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1h0_cf_queue_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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1h0_comments: Data: 0.38MB + Index: 0.29MB + Engine MyISAM
1h0_dlm_order: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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1h0_dlm_order_item: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
1h0_dlm_order_transaction: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
1h0_dlm_session: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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1h0_em_events: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
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1h0_em_meta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
1h0_em_tickets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
1h0_em_tickets_bookings: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
1h0_esp_answer: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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1h0_esp_country: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
1h0_esp_currency: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
1h0_esp_currency_payment_method: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
1h0_esp_datetime: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
1h0_esp_datetime_ticket: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
1h0_esp_event_message_template: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
1h0_esp_event_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
1h0_esp_event_question_group: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
1h0_esp_event_venue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
1h0_esp_extra_join: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
1h0_esp_extra_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
1h0_esp_line_item: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
1h0_esp_log: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
1h0_esp_message: Data: 0.02MB + Index: 0.22MB + Engine InnoDB
1h0_esp_message_template: Data: 0.11MB + Index: 0.02MB + Engine InnoDB
1h0_esp_message_template_group: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
1h0_esp_payment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
1h0_esp_payment_method: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
1h0_esp_price: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
1h0_esp_price_type: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
1h0_esp_question: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
1h0_esp_question_group: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
1h0_esp_question_group_question: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
1h0_esp_question_option: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
1h0_esp_registration: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
1h0_esp_registration_payment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
1h0_esp_state: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
1h0_esp_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
1h0_esp_ticket: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
1h0_esp_ticket_price: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
1h0_esp_ticket_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
1h0_esp_transaction: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
1h0_esp_venue_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
1h0_icwp_wpsf_audit_trail: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
1h0_icwp_wpsf_events: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
1h0_icwp_wpsf_geoip: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
1h0_icwp_wpsf_ip_lists: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
1h0_icwp_wpsf_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
1h0_icwp_wpsf_scanner: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
1h0_icwp_wpsf_scanq: Data: 0.17MB + Index: 0.00MB + Engine MyISAM
1h0_icwp_wpsf_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
1h0_icwp_wpsf_traffic: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
1h0_learnpress_order_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
1h0_learnpress_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
1h0_learnpress_question_answermeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
1h0_learnpress_question_answers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
1h0_learnpress_quiz_questions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
1h0_learnpress_review_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
1h0_learnpress_sections: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
1h0_learnpress_section_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
1h0_learnpress_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
1h0_learnpress_user_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
1h0_learnpress_user_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
1h0_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
1h0_mailchimp_carts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
1h0_mailchimp_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
1h0_mail_bank: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
1h0_mail_bank_logs: Data: 0.06MB + Index: 0.00MB + Engine MyISAM
1h0_mail_bank_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
1h0_mec_dates: Data: 0.09MB + Index: 0.14MB + Engine InnoDB
1h0_mec_events: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
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### Post Type Counts ###

attachment: 385
bp-email: 30
course: 5
custom_css: 6
custom-css-js: 15
customize_changeset: 27
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post: 13
product: 31
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revision: 300
shop_coupon: 3
shop_order: 1
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tc_templates: 1
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tc_tickets_instances: 1
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tribe_organizer: 2
tribe_tpp_tickets: 2
tribe_venue: 3
um_directory: 1
um_form: 3
user_registration: 2
vcv_templates: 1
wcpa_pt_forms: 1
wp_block: 1
wpcf7_contact_form: 3
wpforms: 1
wppb-roles-editor: 22
wpr: 2
wpuf_forms: 1
wpuf_input: 2

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### Active Plugins (28) ###

Akismet Anti-Spam: by Automattic – 4.1.4
All In One WP Security: by Tips and Tricks HQ
Peter Petreski
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Contact Form 7: by Takayuki Miyoshi – 5.1.7
Content Control: by Code Atlantic – 1.1.4
Simple Custom CSS and JS: by SilkyPress.com – 3.30
Elementor Pro: by Elementor.com – 2.9.2
Elementor: by Elementor.com – 2.9.7
ElementsKit Lite: by Wpmet – 1.5.0
Essential Addons for Elementor: by WPDeveloper – 3.9.2
Favicon by RealFaviconGenerator: by Philippe Bernard – 1.3.18
Hide Admin Bar: by Shelby DeNike – 0.3.9.9
MOJO Marketplace: by Mike Hansen – 1.5.2
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Theme My Login: by Theme My Login – 7.0.15
Ultimate Member: by Ultimate Member – 2.1.5
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WooCommerce: by Automattic – 4.0.1
Wordfence Security: by Wordfence – 7.4.6
WP Event Manager - Event Tags: by WP Event Manager – 1.4.2
WP Event Manager - Registrations: by WP Event Manager – 1.6.6
WP Event Manager - Sell Tickets: by WP Event Manager – 1.8.7
WP Event Manager: by WP Event Manager – 3.1.13
WP Mail SMTP: by WPForms – 1.9.0

### Inactive Plugins (14) ###

Ad Inserter: by Igor Funa – 2.6.7
Advanced Custom Fields: Font Awesome: by mattkeys – 3.1.1
BuddyPress: by The BuddyPress Community – 5.1.2
Child Theme Generator: by Serafino Corriero – 2.2.6
Custom My Account for Woocommerce: by phoeniixx – 2.0.5 – Not tested with the active version of WooCommerce
Event Tickets: by Modern Tribe
Inc. – 4.11.5

Gutenberg: by Gutenberg Team – 7.8.1
iThemes Security: by iThemes – 7.6.1
Modern Events Calendar Lite: by Webnus Team – 5.2.5
Related Products for WooCommerce: by Vagelis P. – 3.3.3 – Not tested with the active version of WooCommerce
The Events Calendar: by Modern Tribe
Inc. – 5.0.3.1

The Events Calendar PRO: by Modern Tribe
Inc. – 5.0.3

WooCommerce Admin: by WooCommerce – 1.0.3
WP Responsive Menu: by MagniGenie – 3.1.4

### Must Use Plugins (2) ###

Endurance Page Cache: by Mike Hansen – 1.10
SSO: by Garth Mortensen
Mike Hansen – 0.3

### Settings ###

API Enabled: –
Force SSL: ?
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: event_ticket (event_ticket)
external (external)
grouped (grouped)
pw gift card (pw-gift-card)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #3060 - /shop/
Cart: #3051 - /cart/
Checkout: #3526 - /checkout/
My account: #915 - /my_account/
Terms and conditions: #880 - /terms-conditions/

### Theme ###

Name: Education LMS Child
Version: 0.0.7.1585751373
Author URL: https://www.filathemes.com
Child Theme: ?
Parent Theme Name: Education LMS
Parent Theme Version: 0.0.7
Parent Theme Author URL: https://www.filathemes.com
WooCommerce Support: ?

### Templates ###

Archive Template: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

Overrides: education-lms-child/woocommerce/checkout/thankyou.php
education-lms-child/woocommerce/myaccount/orders.php
education-lms-child/woocommerce/order/order-again.php
education-lms-child/woocommerce/order/order-details-customer.php
education-lms-child/woocommerce/order/order-details.php

### Action Scheduler ###

Complete: 1,252
Oldest: 2020-03-14 07:57:02 -0400
Newest: 2020-04-14 07:27:53 -0400

Pending: 2
Oldest: 2020-04-14 08:17:20 -0400
Newest: 2020-04-14 08:17:20 -0400

Forum: Plugins
In reply to: [WP Event Manager – Events Calendar, Registrations, Sell Tickets with WooCommerce] How do it remove a message at checkout?

Thread Starter clancel

(@clancel)

4 years, 11 months ago

I solved it with a css.

Forum: Plugins
In reply to: [WooCommerce] order details customer page not overriding

Thread Starter clancel

(@clancel)

4 years, 11 months ago

I have added the following to my child themes’s functions.php file but it’s still not working. I added this function at the end of the page. Am I doing something wrong?

add_action( ‘after_setup_theme’, ‘setup_woocommerce_support’ );

function setup_woocommerce_support()
{
add_theme_support(‘woocommerce’);
}

https://i.postimg.cc/g2N575sf/Screen-Shot-2020-04-05-at-10-34-55-AM.png

Forum: Plugins
In reply to: [WooCommerce] How can I remove the Billing Address section in Order Received form

Thread Starter clancel

(@clancel)

4 years, 11 months ago

Which template do I need to edit?

Forum: Plugins
In reply to: [WP Event Manager – Events Calendar, Registrations, Sell Tickets with WooCommerce] How do it remove a message at checkout?

Thread Starter clancel

(@clancel)

4 years, 11 months ago

I would like to use the registration field event though there are no registration fields because users can know if they registered for an event or not. So I would like to know how I can keep remove the message shown in the screenshot. Which template do I have to override and edit to remove the message that reads,

“There is no any field in registration form”?

Screenshot: https://imgur.com/EtYn76S

By the way, I find that submitting a support ticket for a paid addon is less useful and helpful than here. I was never give any support on their side before.

Forum: Plugins
In reply to: [WP Event Manager – Events Calendar, Registrations, Sell Tickets with WooCommerce] Registration Field at Checkout

Thread Starter clancel

(@clancel)

4 years, 11 months ago

Resolved

Forum: Plugins
In reply to: [WP Event Manager – Events Calendar, Registrations, Sell Tickets with WooCommerce] How can I replace the ticket icon with currency icon?

Thread Starter clancel

(@clancel)

5 years ago

Solved

Forum: Plugins
In reply to: [WP Event Manager – Events Calendar, Registrations, Sell Tickets with WooCommerce] Resizing and formatting of the Search Field Box

Thread Starter clancel

(@clancel)

5 years ago

I solved the issue.

Forum: Plugins
In reply to: [WP Event Manager – Events Calendar, Registrations, Sell Tickets with WooCommerce] I overrided the template to the theme folder but nothing is happening.

Thread Starter clancel

(@clancel)

5 years ago

Problem solved.

Forum: Plugins
In reply to: [WP Event Manager – Events Calendar, Registrations, Sell Tickets with WooCommerce] Resizing and formatting of the Search Field Box

Thread Starter clancel

(@clancel)

5 years ago

Hi. Thank you for your response. I reinstalled the WP Event Manager plugin so everything is back to its original state. Theme I’m using is Astra theme. I would like to show ‘keywords, category and date’ filters on one row. Would you mind giving me a CSS code that I can add to achieve this aim? I really appreciate your help. Thank you.

Website: https://www.polyspora.com

Forum: Plugins
In reply to: [Product Attachment for WooCommerce] Changing the position of the Download Button shown in Woocommerce receipt

Thread Starter clancel

(@clancel)

5 years, 1 month ago

Solved.

Forum: Plugins
In reply to: [Product Attachment for WooCommerce] Changing the position of the Download Button shown in Woocommerce receipt

Thread Starter clancel

(@clancel)

5 years, 1 month ago

Thank you. It’s working now.

Forum: Plugins
In reply to: [Product Attachment for WooCommerce] Changing the position of the Download Button shown in Woocommerce receipt