clairechair

Hi all

I am honestly at a loss with the issue I have… and I see it on so many forums.

We have a website, its for a charity … it was quite happily allowing us to update pages etc… and it still allows a “Quick Edit” of a page…. but thats about it…. after that, any update used to get up until this morning the “Updating failed. Error message: The response is not a valid JSON response” .. and I have deactivated the plug ins … nothing…. the whole lot… I then updated this morning to the latest version of word-press… and now… the error note is replaced by a patronising “Updating failed. You are probably offline.”… no… Im not actually, I am online and this is the same issue yet no one can give a definitive answer as to what is causing it.

When we look at the site health… there is the following message

The REST API encountered an error
Performance
The REST API is one way WordPress, and other applications, communicate with the server. One example is the block editor screen, which relies on this to display, and save, your posts and pages.

The REST API request failed due to an error.
Error: cURL error 56: Failure when receiving data from the peer (http_request_failed)

But, it doesn’t tell me how to repair it, or if indeed it is the source of my problem..

Can I ask someone on here

1 Since installing 5.4.1 has the Json error been replaced with “you must be offline” and if so why?

2 Is the above the reason for not being able to update our site at all now hardly, if so, how or what do I need to do

3 why does it keep saying that my theme is out of date… yet when I see the preview of the new one… its completely different and incorrect we dont like it and we want to keep our “theme”.. so why tell me its out of date????? I dont understand that logic

I am grateful to anybody that could help… I am not playing damsel in distress … Im just very sad because it is so frustrating when you cannot think what to do… and we are getting to the stage where we just think it might be best to scape the site and find another host program

Any help really grateful for
yours
distressed
Claire

ANd I have tried adding that code and that doesnt work wither

I still cannot find where I put this code…..does anyone know where or what I need to do in order to get this code working again?

I don’t know where to put that ?

there is a GF CSS file but where do I place that code (remember…i have no real tech background x)

Well I know I have a valid licence because it auto updates, but they ask for the original e mail that was used when the licence was bought and that would be my developers licence

Im lost….someone or something has corrupted this on purpose I think

In the plug in…there is the facility to Edit…..but I don’t know where that would be in the files that are with it….there are several

So someone or something has changed that?…

forgive me I am not technical…

1 How can you see that (I can’t from the admin of the site in WordPress
2 Is there anyway you can change it from “none”

I really am lost with this site now as the girl who built it for me has gone to US…im in UK

Hi

Thank you for the help

I cannot see the “Style= bit in full from you post….what is it saying?

it looks like it says Style = disp ?

Yes Im running version 1.9.5

https://360mrc.com/?p=2080

This was working as I have had entries from it ….but all of those pages are now having the same error and they are not showing ….its like they have dropped off one by one

I run a Database restore and that hasn’t worked either

I don’t think its the form….I think its the site…the site was built for me a while back and I don’t know what the e mail address is that they used for the licence

Go Daddy fixed it for me…thanks though Andrew…top man !! x

Its Godaddy

is there anyway of turning back the website to a previous version?