Charlie Kong

Thanks Lynton. I followed your advice and found the problem. It wasn’t a plugin conflict after-all. It was a theme problem.

I have a child theme of “Boot Store”. The file ./wordpress/wp-content/themes/boot-store-child/functions.php contained a single extra carriage return after the last ?> line. I removed that blank line and now the “Order Updated” message appears.

<?php
# Comment
?>
(blank line here was the problem)

It doesn’t matter what functions.php contains. Delete the blank line and the problem goes away. (What a weird problem. It took me all day to find this work-around.)

Thank you for the offer to look at the problem on my website. Your support through all of this has been exemplary.

Best regards,

– Charlie –

Hi Lynton, thanks for the reply.

I re-tested with Firefox 32.0.2 and IE 11 on both my desktop and laptop. I also tried disabling caching. I’m afraid the results are the same. I can’t help but think there’s something on my site that’s causing this issue. But I can’t figure out what it may be. If there’s something you’d like to test, let me know. Otherwise, I’m okay with letting the users manually refresh the page.

– Charlie –

Lynton, thanks for the quick reply. It’s working now.

I did some testing as you suggested and see what’s happening now. The “file_order_<wtf_upload_dir>_.txt” file is stored in “./wordpress/wp-content/uploads/public” directory. Uploads are stored in the “./wordpress/wp-content/uploads/public/<wtf_upload_dir>” directory. If <wtf_upload_dir> is blank, then the result is that “file_order__.txt” and uploads are stored in the same directory. The easy fix is to make sure <wtf_upload_dir> isn’t blank so that the pictures and file order text file are in different directories. (Enhancement suggest: put in a check so your code ignores the order text file if it’s in the same directory as the uploads.)

I had also thought that pressing the “Update Order” button just displayed the message “Updating Order …..” and stops. It in fact does update the “file_order_<wtf_upload_dir>_.txt” file. The screen just doesn’t clear the message, or reorder the numbers on the thumbnails (if show_numbers=”1″). No big deal. Just hit F5/Refresh and the screen redraws. Problem solved. (Enhancement suggestion: After pressing “Update Order” button, force web browser refresh.)

Excellent plugin. Excellent support.

– Charlie –