Christopher

Yes great plugin but bulk remove a must

Hi @doublezed2

This is the response from YITH:

Hello there,
it seems there’s an issue with the?8.5.x?version of?WooCommerce Stripe Gateway.
We are already working on this issue but, in the meantime, we suggest to downgrade ti to version 8.4.x until the issue is solved.
Unfortunately, this is something we have no control over since, especially in the last period, they are making several changes to the plugin code without giving reasonable notice.
?
I’ll keep you updated when the issue is solved and you can upgrade back the plugin.

I have asked for a full report from YITH and likewise I require a full report from you so we can understand how the plugin was able to generate 100’s of duplicate payments from our customers.

Our legal team need to understand how and why this happened, we are already being questioned about these payments from some customers as you would expect, and at the current time we cannot give them a plauseable explanation as we dont know why this happened.

Looking forward to your detailed response, please PM me the report.

Thanks

Christopher

@boyddigital

I’ve had great convo with YITH, they lay the fault with STRIPE for Woocommerce. Roll back to 8.4 and YITH do currently have a fix in the next version of their plugin to address the issue

Yes, this is totally unacceptable and unbelievable at the same time.

We only caught this after the weekend, we have now had to refund ￡1000’s of pounds to people, we dont know if this has now made people overdrawn so we are now liable to posiible prosecution and legal action because of STRIPE woocommerce developers.

We are now looking at our legal obligations and standing to responsibility over the charges and any customers financial compensation.

Hi @vanyukov

Im using the Enable Media Replace plugin

You need to download the swiper-bundle.min.js.map file from here an

https://cdn.jsdelivr.net/npm/[email protected]/swiper-bundle.min.js.map

Then upload it to

/wp-content/plugins/elementor/assets/lib/swiper/v8/

Hi @wpmudev-support7

I have fund the reason why the database wont download.

We run a very streamlined setup on our server, only the needed Apache and PHP modules are activated.

Reading through the logs I have now realised that you need the PHP module PHAR activated

PHAR

The phar extension provides a way to put entire PHP
applications into a single file called a "phar" (PHP
Archive) for easy distribution and installation.

I’m wondering will you ever included a section to defender warning of server issues relating to setup like this?

Hi @wpmudev-support7

I’m actually debugging at server level, here is the error logged following the download button click

AH01071: Got error 'PHP message: PHP Fatal error: Uncaught Error: Class "PharData" not found in /var/www/vhosts/XXXXXXXXXXX.co.uk/httpdocs/wp-content/plugins/defender-security/src/controller/blacklist.php:219\nStack trace:\n#0 /var/www/vhosts/XXXXXXXXXXX.co.uk/httpdocs/wp-content/plugins/defender-security/src/central.php(108): WP_Defender\\Controller\\Blacklist->download_geodb()\n#1 /var/www/vhosts/XXXXXXXXXXX.co.uk/httpdocs/wp-content/plugins/defender-security/src/central.php(85): WP_Defender\\Central->execute_intention()\n#2 /var/www/vhosts/XXXXXXXXXXX.co.uk/httpdocs/wp-includes/class-wp-hook.php(308): WP_Defender\\Central->routing()\n#3 /var/www/vhosts/XXXXXXXXXXX.co.uk/httpdocs/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()\n#4 /var/www/vhosts/XXXXXXXXXXX.co.uk/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action()\n#5 /var/www/vhosts/XXXXXXXXXXX.co.uk/httpdocs/wp-admin/admin-ajax.php(188): do_action()\n#6 {main}\n thrown in /var/www/vhosts/XXXXXXXXXXX.co.uk/httpdocs/wp-content/plugins/defender-security/src/controller/bla...', referer: https://XXXXXXXXXXX.co.uk/wp-admin/admin.php?page=wdf-ip-lockout&view=blocklist

Thanks @wpmudev-support8

Thanks @wpmudevsupport12 so the Apache BROTLI module isn’t activated on my server but I’m presuming that since we use reverse NGINX proxy the NGINX BROTLI module is being used? Will the plugin ever be updated to show the state of BROTLI in the configuration?

These mods are active on NGINX

gzip_static_module 
mod_brotli 

• This reply was modified 1 year, 7 months ago by Christopher.

Hi @wpmudevsupport15 Yes reloaded NGINX, it’s our staging site so no other compression is active we do run Redis but we run it through Hummingbird, not the standalone Redis Object Cache plugin.https://intelligent-swanson.74-208-124-179.plesk.page/

• This reply was modified 1 year, 7 months ago by Christopher.

@ihereira Hi, no, no other errors. We’re just going to stay with normal checkout experience. We dont want hundreds of these incomplete payments left in our STRIPE account

@sauron4u It’s called DarklupLite. Seems to be similar architecture but it just works out of the box and the guys there have been great with any support. It’s way cheaper as well if you want the pro version.

@jakirriaaz No worries, ive actually gone to a different plugin as it works without any issues

But why is your plugin adding a colour behind text that doesnt have a colour in light mode. Sorry i need to understand before I put through a purchase request to accounts.