cisen
Forum Replies Created
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Forum: Plugins
In reply to: [Spotlight Social Feeds - Block, Shortcode, and Widget] Feed is emptyhello,
I think I have the same problem and I also use WP Optimize.
I desactivated WP Optimize but nothing changes. Maybe a problem of cache ? I will saw if the problem resolved tomorrow.
So I’m interested for the good configuration of WP Optimize.
I want to precise :
- The feed is ok when I’m logged to WordPress admin
- The account Spotlight was reconnected to the Instagram profile recently and is ok until 17th December.
Thank you for your help.
Cindy
Hello @rsouzaam ,
It seems to work now. I will know for a next time.
Thanks very much for your help.
Have a good day, Cindy
Hi,
I’m just reinstalled the pluggin but I have the same problems.
The forms are always there. They aren’t deleted. It’s impossible to modify them. I can only add one field. Then I can’t set up, save or close (below the screenshot with the button “enregister” which is not clickable).
So I deleted the forms and created a new form. This seems to work. I will see tomorrow if the form fields are still present.
Have a good day. Cindy
Hi @rsouzaam
Thanks for your answer.
I’m just testing the first issue. But when I deleted the pluggin and reinstalled, it was as if I have never deletedit.
The empty forms were alwyas there.So I’m going to wait tomorrow for reinstalling it.I’ll keep you informed.
Sincerely, Cindy
Hi Hendra,
It was solved after reconnecting.
I juste hope my client won’t be must reconnect in one month. Normally, I saw it is recommended to reconnect all three months.
I will saw that.
Thanks for your request and good continuation.
Cindy
Hi Hendra,
Thanks for your request. I am going to ask for my client to reconnect his account. But, he did it two months ago.
When I checked the access token, It is written it is avalaible until December 2nd.
So I don’t undertand why you need to reconnect several times in a very short time.
I will inform you about the result.
Sincerely,
Cindy