ciberyak

Hi Team!
Your plugin is amazing!
But I am also struggling with your free add-on “Happy Clone”.
In the past it used to clone the pages perfectly, but now I am getting the margins moved away.
I have sent you an email also to the above email.
Thanks for your help!

Thanks, but I don’t understand why doing a follow up in my posts opened and asking for help is considered as an spam in your system. Your free plugin support says that you provide with fedback in 24 hours, but my questions have been ghosted for weeks. I guess you need to look into your customer service policy and adjust your systems accordingly.

Hi!
Thanks for your answer, but I can not modify the CSS with Yellow Pencil if I login as a vendor, only as an Admin, and I have no clue about how to modify the CSS and where beyond Yellow Pencil. Can you please provide a solution for that?
Thanks

Hi @elise0918,
I don′t know if you think that this answer to your question resolve your problem.
Is like asking someone that you want to buy a house and they tell you to look for a generic real state, instead of telling you the proper how (that i guess is your question), they tell you just “where”

I highly recommend you to use Yellow Pencil for all the CSS modifications if you don′t know how and where change the CSS. It is quicker and you can modify all the pages that you want but the “vendor store” page, that is blocked by WCMP and they don′t want to 1st) recognize it or 2) provide with a solution for that.
Hope this helps (I am a user waiting for proper solutions from WCMP for the past 8 months unsuccesfully as I guess they just copy and paste generic answer as robots)
WCMP do you think that your support really solve people questions? or whenever you provide with that generic questions they feel ignorant and they don′t keep on asking?.
It would be good that you provide with solutions rather than copy pasted answers and respect your clients.

Dear team,

Thanks, but can you be a bit more specific? As the “Vendor store” page is blocked by WCMP and I can not add any modification in the proper “vendor store” as an admin, as I can only access to that page as a vendor.

Will you be able to kindly to provide with a solution for that?

Thanks

Dear Team,
the above code is not working.
When entering any number in General – “per Product tax”, and update the product, the figure disappears and it returns a blank field.
I have sent you some photos,
Also is not clear if the “per product tax” field needs to be a number (ex: 21) or a percentage (21%).
Is not working at any case, so I will thank you could fix it.
Thanks

• This reply was modified 4 years, 8 months ago by ciberyak.
• This reply was modified 4 years, 8 months ago by ciberyak.

And how can I custom CSS in the vendor store page?

Any update about how this is already working? Any estimated deadlines for that?
As mentioned above, my website is only pending to correct the CSS of the incorrect margins of the vendor store (solution that you are delaying for unknown reasons) and fix the taxation problem.
As soon as I have this fixed it I will be able to launch my website, and so far I am just only getting expenses because of you delaying your solutions for the past months.
Thanks

Thanks!
When do you think that the new Tax module will be available?
(I can not launch my market place playing against the European taxation rules)
Thanks for your help

Hi Stuart,
I have submitted 2 more tickets.
I get an error when submitting the form for “existing products” because my web has not been launched yet and I get an “system status is invalid” message. Due to that reason I have submitted the issue as “problems with your account”. Ticket number 3018835

Thanks Stuart
I have submitted two additional tickets that were to Limbo.
I will send another one, but as per you below policy, is it there anything that you can do?

“Can’t find your ticket?
Support is handled by the developer who made the extension. Tickets for extensions developed by our external developers are submitted directly to the developer – check your inbox for an auto-responder from them confirming they received your ticket. If you’re unsure who made the extension, check the product page.”

I bought “Woocommerce Multi-Currency” plugin for $79 +6 months ago as I am developing my website.
I contacted twice though the Woocommerce support page that you provided me 6 months ago which is redirecting the issues to the suppliers : https://cld.wthms.co/PM66pl
But NEVER got an answer.
I initially asked if this was compatible with WC Marketplace – and never got an answer.
Few months ago I contacted again for the same issue, as there was a mess in the product search with the currency conversions.
Apparently the plugin is not compatible and nobody is supporting the paid plugin.
Can you please at least tell me how your reimbursement payment policy for not ever used – incompatible – and not assistance provided for paid plugins works?

Thanks

Thanks for your answer,
Any tip for the below answer:
do you have any way to control taxes according origin of the vendor / seller destination? And services vs product? And consumer customer vs business consumer?

Hi! I contacted to the external supplier but never got a reply or support. I never used their plugin because it never worked on my site, as apparently is not compatible with WC Marketplace (my site has not been launched yet, but the currency conversion doesn′t apply to the vendors fares). What should be the next steps with a plugin bought that is not working neither providing with support then?
Thanks!

Thanks Con,

I am trying to do so, but I am required to enter the web status report, but as I am creating my website in my local drive, I can not find this information from the website – dashboard – woocommerce – status.
So my request is not accepted
Can you please help me to enter a correct woocommerce – status?

Thanks