Some setions disapear

  • Hello,

    I have activated the plugin in https://allmydemos.net/mercadolibrepack/inicio and what I see is that some sections don′t show up.

    Only in some devices the video in the header is what no longer displays, BUT the image in the section “VISITENOS” simply disapears in all devices and it is due to some plugin configuration because the minute I deactivate the plugin that image immediately shows up again.

    Please let me know what I am doing wrong or indicate how to properly configure this fantastic plugin so that no sections get hidden.

    Thank you very much in advance!

    Liliana

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Maya

    (@tdgu)

    Hi,

    Might I kindly ask you to examine your browser console for any potential JavaScript errors? It’s possible that these errors are the underlying reason why certain page elements are no longer visible.
    It would be prudent to deactivate the plugin options temporarily, at least until we can discern whether a specific option is triggering the issue.

    Furthermore, please ensure that the Security Headers are not configured to obstruct the loading of resources. In many instances, these misconfigurations are the primary culprits behind such issues. I would strongly recommend considering the temporary deactivation of all these headers in order to eliminate them as the root cause of the problem.

    Lastly, I would suggest clearing the site caches and subsequently reevaluating the situation.

    Thanks

    Thread Starter aflorarte

    (@aflorarte)

    Hello Maya and thank you for your feedback

    While I am not keen at working on Chrome Inspector, what I found is the following warnings

    Regarding Javascript this is what I found

    [Violation]Forced reflow while executing JavaScript took 44ms

    Regarding Security Headers , unfortunately I couldn′t manage myself to finid this. 

    The website is Inicio – Bordados Arte (allmydemos.net)  in case you can explore that for me 

    At the moment this plugin is deactivated in this website

    The website doesn′t have any security plugin or cache plugin .

    I hope this info is useful so that you can help me fix the issue

    I appreciate your help very much

    Liliana

    • This reply was modified 1 year, 2 months ago by aflorarte.
    Plugin Contributor Maya

    (@tdgu)

    Hi,
    I’m delighted to offer my assistance with this matter. I was eager to take a look at your website from my end as well, but unfortunately, there appears to be a password barrier hindering my access to the page.

    Additionally, due to the disabled plugin, I am unable to witness the current behaviour firsthand. I would greatly appreciate it if you could consider setting up a development instance. This would enable me to make a comparative analysis of the outcomes. See your host dashboard to explore the feasibility of creating a staging instance.

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
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