Christian

Hey @vuster ,

Hope you are doing well!

can you share with me the system report of your site, or which plugins (payment gateways) and theme are you using?

Best,
Christian

Hey @gobylover

Hope you are doing well!

Here is a small guide of how to translate, I suggest using the plugin “Loco translate” plugin, for me was more easy to use.

Best,
Christian

Hey @gobylover

Hope you are doing well!

we should have a fix in the version 2.5.4. But you need to have some considerations:

1. the First Name and Last Name can be filled in the Amazon Pay wallet without space, in this case the First Name in WooCommerce will be filled with the Full name, and a “-” or “.” in the Last Name.
2. As for the City wil be filled with “-” or “.” sin also the adress sometime came form Amazon without spaces.

Let me know if it’s clear.

Best,
Christian

Hey @vdwoocommercesupport

Thanks for the info, will take a look with Amazon Pay plugin developers.

I will get back to you in case I need your support.

Best,
Christian

Hey @vdwoocommercesupport ,

Thanks for the quick reply—hope you’re doing great too!

The filter you sent worked like a charm, and now the shipping-state field is showing up, so that’s cool! But here’s the thing—it’s still not fixing the main issue. Even with the field there, when I use Amazon Pay Express Checkout in the block setup, the address fills in for a hot second and then gets wiped out. Doesn’t happen in classic checkout, where it all plays nice.

I’m thinking it’s tied to how the block checkout handles things—maybe that pickup-location-select.js file is still messing with the DOM in a way that trips up Amazon Pay? Since that combo’s pretty common and blocks are getting more popular, it’d be awesome if you could take another look. I’ve got a video of it acting weird if that helps, and there’s a related thread on the Amazon Pay plugin support too.

Let me know if you need anything else from me—appreciate the help!

Cheers,
Christian

Hey @dazmer

Hope you are doing well!

This is what the development team found about the Germanized plugin:

We have a select field with Id=”shipping-state”, this field must exist, it can change the label again like in Canada, Japan, or it can even be hidden, but it cannot be removed.
In traditional checkout the plugin works correctly, leaving the field hidden as we can see in the file includes/class-wc-gzd-checkout.php line 431

public function filter_de_states_locale( $locale ) { if ( $this->disable_de_state_select() && isset( $locale['DE'], $locale['DE']['state'] ) ) { $locale['DE']['state']['hidden'] = true; } return $locale; }

However, in block checkout the plugin removes the HTML element from the DOM, this action breaks Amazon’s execution.
(The file responsible for this seems to be: assets/js/blocks/checkout-pickup-location-select/slotfills/pickup-location-select.js)?

I already opened a thread here so you can follow-up.

Best,
Christian

Hey @srpnutratea

Hope you are doing well!

Just to let you know that the Amazom Pay Seller onboarding process should be fixed. I just tested with the version 2.5.3 (last release) and it’s working fine.

Best,
Christian

Hey @srpnutratea

Hope you are doing well!

There appears to be an issue with the onboarding process on the Amazon Pay Seller page. This is not part of the plugin. During onboarding, Amazon Pay Seller securely sends the credentials to the plugin, but it does not seem to be working correctly.

I have sent a screen recording to the person responsible for the Amazon Pay onboarding process so they can review the issue.

You can also open a ticket with Amazon Seller Support to highlight that the onboarding process is not working as expected. That way, we can push from both sides! ??

Best,
Christian

Hey?@garycorcoran ,

Hope you are doing well! Your feedback is greatly appreciated, and we want to express our sincere thanks for taking the time to share your thoughts with us.

Best,
Christian

Hey @srpnutratea

Hope you’re doing well!

Could you share a screenshot with us? A screen recording would be even better.

Also, please let us know which region your Merchant account is from.

Best,
Christian

Hey @dazmer

Hope you are doing well!

I was able to reproduce the issue, but only happens when the Germanized plugin is active + Checkout blocks.

I will check with the development team and get back to you to see what we can do.

Best,
Christian

Hey @dazmer

Hope you are doing well!

Can you give be an example of the address that the user is using with the non-federal state so I can test it on my testing site?

Thanks in advanced

Best,
Christian

Hey @wooq123

Hope you are doing well!

There are no exact instructions, as the process depends on various factors such as the theme, position, and other plugins that may influence the functionality. This guide is meant to serve as a starting point and outline the hooks you’ll need to proceed.

If you lack the technical knowledge, it is recommended to consult a developer for assistance.

Best,
Christian

Hey @luxmediq

Hope you are doing well! and thanks for your patience!

If the button is greyed out you need to check with the Amazin Pay seller account, because your account is not fully activated. If the issue is not this, please send us a screenshot of the button.

Best,
Christian

Hey @wooq123

Hope you are doing well!

Please check this guide, might help you to move the button.

Best,
Christian