Chris Thomas

Ok I have restored to elements I have deleted and the site appears to be working fine now.

How do you suggest I remove this plugin?

Also I am using a shared hosting account, when you say that the plugin heavily modifies .haccess is this only for the actual file within this particular web directory for this website? Or would this plugin have affected other websites running under the same hosting packages but in different folders on different databases within the hosting package?

Just to add further to this, if I remove the file advanced-cache.php (which the error code is mentioning) and also the object-cache.php file, then I can log in to the dashboard however my website displays the following errors in the header both in the dashboard and also live on the website:

Warning: include(/websites/123reg/LinuxPackage23/ox/an/ad/oxanadodon.com/public_html/conservatoryonlineprices/wp-content/advanced-cache.php) [function.include]: failed to open stream: No such file or directory in /websites/123reg/LinuxPackage23/ox/an/ad/oxanadodon.com/public_html/conservatoryonlineprices/wp-settings.php on line 58

Warning: include() [function.include]: Failed opening ‘/websites/123reg/LinuxPackage23/ox/an/ad/oxanadodon.com/public_html/conservatoryonlineprices/wp-content/advanced-cache.php’ for inclusion (include_path=’.:/usr/local/php52/share/pear:/usr/local/php52/share/php’) in /websites/123reg/LinuxPackage23/ox/an/ad/oxanadodon.com/public_html/conservatoryonlineprices/wp-settings.php on line 58

Warning: Cannot modify header information – headers already sent by (output started at /websites/123reg/LinuxPackage23/ox/an/ad/oxanadodon.com/public_html/conservatoryonlineprices/wp-settings.php:58) in /websites/123reg/LinuxPackage23/ox/an/ad/oxanadodon.com/public_html/conservatoryonlineprices/wp-includes/option.php on line 568

Warning: Cannot modify header information – headers already sent by (output started at /websites/123reg/LinuxPackage23/ox/an/ad/oxanadodon.com/public_html/conservatoryonlineprices/wp-settings.php:58) in /websites/123reg/LinuxPackage23/ox/an/ad/oxanadodon.com/public_html/conservatoryonlineprices/wp-includes/option.php on line 569

What can I do to get rid of this issue?

Thank you esmi so very much for all of your help – I am pleased to say that your advice worked perfectly ??

ok thank you for all of your help – I am just backing everything up as we speak and I will then upload wordpress as per your instructions. I have also deactivated all plugins before I upload.

I really appreciate the time you have taken to answer my questions and once again apologise for asking so many!

As soon as I have uploaded the new wordpress I will let you know what happened.

Sorry I misunderstood. No it is just one website I have https://www.streetcredits.co.uk but I have others using the same shared hosting package. Does this make any difference to whether or not I keep the other files I mentioned above such as the sql-backup.sql and folders called ‘blogs’ and ‘tmp’ etc?

Yes I have other website within the one hosting package. This is just one website out of 6 I have in total.

ok sorry for sounding difficult, its just that I have the following files which are not included in the new wordpress update (zip):

sql-backup.sql
wp-atom.php
wp-app.php
wp-feed.php
wp-load.php
wp-pass.php
wp-rdf.php
wp-register.php
wp-rss.php
wp-rss2.php
a folder called “blogs”
a folder called “tmp”
wp-commentsrss2.php

as well as a few others… shall I delete these as well?

I just don’t want to delete things that I shouldn’t and therefore am asking before I carry this out.

Why is this, other people have said just to overwrite?

Ok thank you… do I have to delete everything as you said or can I just copy over the files (except the wp-content folder) and overwrite what is currently there?

I am sorry to sound so stupid but I haven’t ever manually uploaded WordPress before. Can I clarify exactly what steps I need to take to do this:

Do I literally delete everything in the folder except my wp-content folder (which I will back up)?

Then I download the latest version of WordPress 3.6, unzip it and upload it via ftp.

Then I move my old wp-content folder back and log in?

The website is https://www.streetcredits.co.uk

I have had exactly the same problem as Mindful826 – I receive error messages and my site functionality is limited since attempting to update to the new wordpress. How do I update wordpress via FTP without losing any of my website files etc?

Also, once I update WordPress, will my site work as before?

Thank you for your response.

How do I do this – manually via ftp?

What about my database, will this affect this?

How do I go about fixing this problem so that I can update to the new wordpress 3.6?

Ok thank you for your advice. I have successfully restored the website having backed up from a couple of days ago.

Now I have it back online, how do I upgrade WordPress without encountering the same problem again.

Here are a list of my plugins (I have just updated contact form 7 and askimet).

AddThis Social Bookmarking Widget
Deactivate | Edit
Help your visitor promote your site! The AddThis Social Bookmarking Widget allows any visitor to bookmark your site easily with many popular services. Sign up for an AddThis.com account to see how your visitors are sharing your content–which services they’re using for sharing, which content is shared the most, and more. It’s all free–even the pretty charts and graphs.

Version 3.1 | By The AddThis Team | Visit plugin site
Select Akismet
Akismet
Deactivate | Edit | Settings
Used by millions, Akismet is quite possibly the best way in the world to protect your blog from comment and trackback spam. It keeps your site protected from spam even while you sleep. To get started: 1) Click the “Activate” link to the left of this description, 2) Sign up for an Akismet API key, and 3) Go to your Akismet configuration page, and save your API key.

Version 2.5.9 | By Automattic | Visit plugin site
Select All in one Favicon
All in one Favicon
Settings | Deactivate | Edit
All in one Favicon management. Easily add a Favicon to your site and the WordPress admin pages. Complete with upload functionality. Supports all three Favicon types (ico,png,gif)

Version 4.3 | By Arne Franken | Visit plugin site
Select Analytics For WordPress
Analytics For WordPress
Deactivate | Edit
Integrate google analytics in wordpress

Version 3.0.1 | By tomatosoft | Visit plugin site
Select Contact Form Plugin
Contact Form Plugin
Settings | Deactivate | Edit
Plugin for Contact Form.

Version 3.51 | By BestWebSoft | Visit plugin site | Settings | FAQ | Support
Select Custom Meta Widget
Custom Meta Widget
Deactivate | Edit
Clone of the standard Meta widget with options to hide thlogin, admin, entry and comment feed, www.remarpro.com and /custom links.

Version 1.4.5 | By bitacre | Visit plugin site
Select Drop Shadow Boxes
Drop Shadow Boxes
Deactivate | Edit
Drop Shadow Boxes provides an easy way to highlight important content on your posts and pages. Includes a shortcode builder with a preview so you can test your box before adding it.

Version 1.4.6 | By Steven Henty | Visit plugin site
Select Mail Subscribe List
Mail Subscribe List
Deactivate | Edit
Simple customisable plugin that displays a name/email form where visitors can submit their information, managable in the WordPress admin.

Version 2.1.1 | By Richard Leishman t/a Webforward | Visit plugin site
Select Maintenance Mode
Maintenance Mode
Settings | Deactivate | Edit
Adds a splash page to your blog that lets visitors know your blog is down for maintenance. Logged in administrators get full access to the blog including the front-end. Navigate to Settings → Maintenance Mode to get started.

Version 5.4 | By Michael W?hrer | Visit plugin site
Select NextGEN Gallery by Photocrati
NextGEN Gallery by Photocrati
Deactivate | Edit
The most popular gallery plugin for WordPress and one of the most popular plugins of all time with over 7 million downloads.

Version 2.0.0 | By Photocrati Media | Visit plugin site | Get help | Contribute
Select NextGEN Scroll Gallery
NextGEN Scroll Gallery
Deactivate | Edit
Awesome free JavaScript gallery. BMo-Design’s Mootools Javascript ScrollGallery as a Plugin for the WordPress NextGEN Gallery.

Version 1.8.1 | By Benedikt Morschheuser | Visit plugin site | Settings |
Select WordPress SEO
WordPress SEO
Settings | Deactivate | Edit
The first true all-in-one SEO solution for WordPress, including on-page content analysis, XML sitemaps and much more.

Version 1.4.13 | By Joost de Valk | Visit plugin site
Select WP-Optimize
WP-Optimize
Deactivate | Edit
This plugin helps you to keep your database clean by removing post revisions and spams in a blaze. allows you to rename your admin name also. Additionally it allows you to run optimize command on your wordpress core tables (use with caution).

Version 0.9.4 | By Ruhani Rabin | Visit plugin site
Select WP Hide Post
WP Hide Post
Deactivate | Edit
Enables a user to control the visibility of items on the blog by making posts and pages selectively hidden in different views throughout the blog, such as on the front page, category pages, search results, etc… The hidden item remains otherwise accessible directly using permalinks, and also visible to search engines as part of the sitemap (at least). This plugin enables new SEO possibilities for authors since it enables them to create new posts and pages without being forced to display them on their front and in feeds.

Version 1.1.9 | By Robert Mahfoud | Visit plugin site
Select WP Multibyte Patch
WP Multibyte Patch
Deactivate | Edit
Multibyte functionality enhancement for the WordPress Japanese package.

Version 1.6.4 | By Seisuke Kuraishi | Visit plugin site
Select YouTube Subscribe widget
YouTube Subscribe widget
Deactivate | Edit

Are any of these likely to cause me the same problem again?

Please help, I don’t want to lose the site again having done well with SEO in the rankings.