chriscookz

Go ahead and cancel this ticket! I figured out my issue. It was with the theme I was using, simple CSS change, I just couldn’t isolate it the other day. Thanks for the help.

Thanks Hannah! Here is the status report:

### WordPress Environment ###

Home URL: https://www.chriscookz.com
Site URL: https://www.chriscookz.com
WC Version: 3.5.1
Log Directory Writable: ?
WP Version: 4.9.8
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 5.6.38 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
PHP Post Max Size: 250 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.60.0
OpenSSL/1.0.2k

SUHOSIN Installed: –
MySQL Version: 10.1.36-MariaDB-cll-lve
Max Upload Size: 250 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.5.1
WC Database Prefix: ccm_
MaxMind GeoIP Database: ? The MaxMind GeoIP Database does not exist - Geolocation will not function. You can download and install it manually from https://dev.maxmind.com/geoip/geoip2/geolite2/ to the path: . Scroll down to "Downloads" and download the "MaxMind DB binary
gzipped" file next to "GeoLite2 Country". Please remember to uncompress GeoLite2-Country_xxxxxxxx.tar.gz and upload the GeoLite2-Country.mmdb file only.

Total Database Size: 4.64MB
Database Data Size: 4.08MB
Database Index Size: 0.56MB
ccm_woocommerce_sessions: Data: 0.26MB + Index: 0.02MB
ccm_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB
ccm_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB
ccm_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB
ccm_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB
ccm_woocommerce_order_itemmeta: Data: 0.01MB + Index: 0.00MB
ccm_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB
ccm_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB
ccm_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB
ccm_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB
ccm_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB
ccm_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB
ccm_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB
ccm_woocommerce_log: Data: 0.00MB + Index: 0.00MB
ccm_commentmeta: Data: 0.00MB + Index: 0.00MB
ccm_comments: Data: 0.06MB + Index: 0.05MB
ccm_failed_jobs: Data: 0.00MB + Index: 0.00MB
ccm_links: Data: 0.00MB + Index: 0.00MB
ccm_mailchimp_carts: Data: 0.00MB + Index: 0.00MB
ccm_options: Data: 3.03MB + Index: 0.21MB
ccm_postmeta: Data: 0.26MB + Index: 0.14MB
ccm_posts: Data: 0.45MB + Index: 0.08MB
ccm_queue: Data: 0.00MB + Index: 0.00MB
ccm_snippets: Data: 0.00MB + Index: 0.00MB
ccm_termmeta: Data: 0.00MB + Index: 0.01MB
ccm_terms: Data: 0.00MB + Index: 0.01MB
ccm_term_relationships: Data: 0.00MB + Index: 0.01MB
ccm_term_taxonomy: Data: 0.00MB + Index: 0.00MB
ccm_usermeta: Data: 0.01MB + Index: 0.01MB
ccm_users: Data: 0.00MB + Index: 0.01MB
ccm_wc_download_log: Data: 0.00MB + Index: 0.00MB
ccm_wc_webhooks: Data: 0.00MB + Index: 0.00MB
ccm_wdi_feeds: Data: 0.00MB + Index: 0.00MB
ccm_wdi_themes: Data: 0.00MB + Index: 0.00MB
ccm_wtbp_columns: Data: 0.00MB + Index: 0.00MB
ccm_wtbp_tables: Data: 0.00MB + Index: 0.00MB

### Post Type Counts ###

attachment: 42
contx_post_type: 1
custom_css: 1
customize_changeset: 81
jetpack_migration: 2
jp_img_sitemap: 1
jp_sitemap: 1
jp_sitemap_master: 1
nav_menu_item: 4
nimble_post_type: 1
option-tree: 1
page: 20
post: 9
product: 7
product_variation: 63
revision: 176
scheduled-action: 214
shop_coupon: 2
wc_product_table: 1
wdi_instagram: 1
wpcf7_contact_form: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (7) ###

Contact Form 7: by Takayuki Miyoshi – 5.0.5
Jetpack by WordPress.com: by Automattic – 6.7
Printful Integration for WooCommerce: by Printful – 2.0.5 – Not tested with the active version of WooCommerce
WooCommerce Product Table Lite: by Kartik Gahlaut – 1.3.0 – Not tested with the active version of WooCommerce
Instagram Feed by 10Web: by 10Web – 1.3.9
Woo Attributes Coupon: by Gaurav Nagpal – 2.0.0 – Not tested with the active version of WooCommerce
WooCommerce: by Automattic – 3.5.1

### Settings ###

API Enabled: ?
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

### WC Pages ###

Shop base: #343 - /shop/
Cart: #344 - /cart/
Checkout: #345 - /checkout/
My account: #346 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Imagely Journal
Version: 1.0.0
Author URL: https://www.imagely.com
Child Theme: ?
Parent Theme Name: Genesis
Parent Theme Version: 2.7.1
Parent Theme Author URL: https://www.studiopress.com/
WooCommerce Support: ? Not declared

### Templates ###

Overrides: –

Thank you. I’ll see if I can figure out the custom coding. I was hoping there was a plugin I might use for that purpose, but I guess it’s not a common situation.