chriscct7

We can definitely look at that for a future release, however in the meantime, if you need to force text/javascript you can do so using our filter on the default attributes. We would recommend running this on your site using a snippet plugin like WPCode:

function ensure_script_type_attribute( $attributes ) {
$attributes[‘type’] = ‘text/javascript’;
return $attributes;
}
add_filter( ‘monsterinsights_tracking_analytics_script_attributes’, ‘ensure_script_type_attribute’ );

Hi there,

MonsterInsights is fully compatible with GAv4 (we’ve fully supported GAv4 since it was publicly announced). We work directly with Google Analytics’s tracking team to bring all of the latest and greatest features from GA along with exclusive MonsterInsights-only features to both our free and paid versions.

While Google Analytics isn’t configured out of the box to be Google Analytics compatible, you can absolutely make it compatible. We’ve got a complete guide on how to do that, a process that MonsterInsights makes it a lot easier to do on our website, and we also offer an addon with all of our paid versions, the EU Compliance addon that makes the process even easier by completing some of the work automatically : https://www.monsterinsights.com/gdpr-and-monsterinsights-everything-you-need-to-know/

Hi there,

This is possible with our Pro version and the Custom Dimensions addon, which allows you to have a dimension populated with the author ID saved and sent as you mentioned.

Hi there,
They will show up as a refund event in Google Analytics, which is reflected in eCommerce reports as an order with the same order ID as the original order but negative item and order totals

Hi there,

Yes we support full refunds and also partial refunds on supported eCommerce platforms like WooCommerce. To do this, no setup is required.

When you authenticate with MonsterInsights we automatically create and retrieve a measurement protocol API secret to use for server side tracked items like refunds, enhanced form tracking, etc.

The goal with our plugin is to make advanced Google Analytics tracking as simple as possible, we believe in automating everything where possible so that our users don’t have to do anything (steps, or configuration, or setup).

-Chris

Hi there,

2 seconds which is 2000ms is an exceptionally large amount of time as it is for these calls. https://www.google.com/blank.html typically loads in 50ms — our plugin waits for up to 40x that mean load time. If your site isn’t completing the call in that time, there is almost certainly something wrong with your hosting setup. That being said, you can adjust the timeout limits using the WordPress core filter http_request_timeout

-Chris

I can actually see the exact issue, there’s two metas for description.

It looks like one of them is being added by All In One SEO, and the second one might be coming from Yoast SEO (I think, but its output is unlabeled)

The All in One Support team should be able to help you figure out where that second set is coming from and how to remove it

Hi there,
The Global Site Tag is the name of the Google Analytics tag — it’s not possible to disable because its the actual analytics code.

That being said, it wouldn’t be causing the issue you are describing, as it’s unable (and our plugin is also unable) to change the titles or meta descriptions on your site.

Changing titles/meta descriptions can only be done by an SEO plugin. The SEO plugin that’s installed onto a site to add those is also the only thing that can adjust them.

It looks like you are using All in One SEO on your site. I would recommend reaching out to their team and they can help you with that.

Hi there,
Our team can absolutely help with that.

Can you reach out to us via the support form on the My Account page of our site, and include a dropbox (or similar) link to a copy of the theme that’s having the issue, and our developers can look into that for you
– Chris

Hi there,

Do you have any other Google Analytics plugins currently active on your site?

-Chris

If the site is currently down:

I would recommend deactivating the WooCommerce GA plugin until it is updated by their team to fix the issue.

If you are comfortable and familiar with WP CLI, you can use the normal plugin deactivation command to deactivate the WooCommerce Google Analytics plugin.

If you are comfortable and familiar with FTP, renaming the wp-content/plugins/woocommerce-google-analytics-pro folder will deactivate it automatically.

If you have never heard of FTP or WP CLI or if you are not comfortable with using them, what you can do is ask your website hosting provider’s support to rename the folder wp-content/plugins/woocommerce-google-analytics-pro to a different name, they can do that for you and it will deactivate the plugin, solving the immediate issue. They can also deactivate the plugin using WP CLI.

If the site is not currently down:

In order:

• Deactivate the WooCommerce GA plugin
• Update MonsterInsights to the latest version
• Keep the WooCommerce GA plugin disabled until it is updated by their team to fix the issue.

• Chris

• This reply was modified 1 year, 4 months ago by chriscct7.
• This reply was modified 1 year, 4 months ago by chriscct7.
• This reply was modified 1 year, 4 months ago by chriscct7.

As mentioned on the other support ticket which can be found here the issue you are experiencing is due to the WooCommerce plugin not having updated their plugin’s code to handle the Google Analytics v3 sunset which was announced over a year ago. More details can be found on the linked ticket.

Hi there,

The issue is the other plugin you have is calling one of our plugin’s functions — it’s not our code that’s causing the site issue.

There’s no way for us as a plugin developer to know if another plugin is calling one of our functions.

That being said, we’ve supported the new V4 version of Google Analytics since Sep 14, 2021, and Google’s deprecation and removal of v3 support was announced on Mar 16, 2022 with the date it was going to be sunset on so that particular plugin has had a ton of time now that they could have and should have switched to our V4 Google Tag function — almost 2 full years now.

It looks like based on the reviews of the WooCommerce plugin that they waited until very very recently to try to make their plugin work with GAv4 and they simply overlooked this aspect of their plugin when they rewrote their plugin recently for this.

We’ve sent them an email so they are aware of the issue in their plugin’s code so that they can push out an update to fix it.

• Chris

Hi there,

Deactivating or uninstalling the MonsterInsights plugin would remove the Google Analytics tracking from the site, as our plugin’s code implements all of the tracking, so if it’s not running that code won’t be output.

-Chris

Hi there,
Assuming the plugin is kept up to date no changes are needed, and the plugin will automatically remove the code after GAv4 deprecation date.

Yes you can keep the other tag as is if that’s working for you. We do offer additional features for Ads with our Advanced Ads addon which would also remove the need for that snippet as it would add that + other features.

The Google Analytics default snippet doesn’t enable eCommerce tracking, it’s something we have to custom build in and support, and therefore is only available with our eCommerce addon, which includes all of the tracking and reporting for eCommerce both within GA as well as within the WordPress dashboard.

You can safely delete any unused properties that are not in use.

-Chris