chrisav
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Forum: Plugins
In reply to: [WooCommerce] problem after update cheope shop grid displayI had the same problem, here is how I fixed it. First I called my hosting company, Hostgator because the problem also affected my wordperss login screen, in fact there was no login screen. First They deactivated all my plugin’s. Finally I was able to at least log in again. then when I reactivated it, it did the same thing.
I called them back and luckly every week or so they back up the website. It cost $15 for the restore but it was worth it. restored everything back to the way it was before the woocommerce update. After that, I contacted Cheope about this and here is how it went:
Me:
I updated the woocommerce plugin and it totally messed up my entire site. In order for me to even be able to login to wordpress, I had to delete the plugin from cpanel, now all the 300+ products I put in are gone! Why did the update do that?Cheope Rep:
I do not know what happened so that your products are lost, but know that the style messed up was a temporary issue. I see that you have cheope 1.4.0 that is not compatible with WooCommerce 2. You have to update Cheope theme as well to the version 1.5.0 to get all working correctly.— Your Inspiration Themes
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So I guess the proper way to do it is to first update Cheope, then woocommerce. I have not done that as of yet. I want to finish putting all the products into my site the way it is, make a manual backup of my theme and site, then I will update Cheope and woocommerce, so if it happens again i know that I can at least have my site back the was it was before the update.
Hope this helps…