chris

Supplied via email..

Ok saw it regarding the phone number format changing now vs the country.

I suggest some more testing and may be some ui/ux a bit improvement.

On my side, by defaut when the form load, it make the field overspreading going out of the fieldset: see here : https://ctrlv.link/KJez over this get corrected when the selection is done, so a small bug here.

Best would be to have something like this where it integrate country name and country code in the same field, then the remaining part of the phone number: https://ctrlv.link/sc0Q

• This reply was modified 3 months ago by chris.
• This reply was modified 3 months ago by chris.

Hi,

Thanks for answering so quickly, it is well appreciated.

Let me try this.

I have the platinium version which I bought a week ago.

The plugin is quite usefull and made a bunch of stuff i needed. Just missing the phone field validation for international phone number so far..

After inspecting the line in the editor with Chrome inspector, I found out this !

https://imgh.us/bad_one.jpg

https://imgh.us/good_one.jpg

I suppose this is the reason why it doesn’t trigger the plugin. I was expecting to find this syntax nbsp; in the database to correct it and make a search and replace but when I search it I don’t find the record in the databae with this syntax. What’s wrong here ? How can i sovle this ? It seems to be a problem coming from editor no ?

Hi Anmari,

As I mentionned this website has been running for more than 6-8 months now and everythign was working fine until recently (the structure of the site didnt change since 6 months). We have only 2, 3 or 4 amr shortcode widget per page that load under amr shortcode, however they are indeed nested into theme shortcode. They are nested trough other shortcode but as I mentionned this was working fine for long. What changed? I have no idea because we didn’t do any update or changes on the last montt apart update wordpress automatically done and other plugin done.

I work on wordpress already for more than 5 years, so I have tried to debug by myself first believe me by unactivating all the other plugin, to change the theme already as I mentionned by another one currently set up in the site with no success. I have personnaly unactivated all the plugin to keep only AMR with no success. If you doubt on it, I of course allow you to do the same for a few minutes (you will see the result is same).

You mention the memory increase, this is something I didn’t thought about it I am going to investigate in this direction because this is one point I didn’t check and didn’t even though about it, I actually would not be amazed the host would have changed something without lettting us know (this is Bluehost).

Anyway thank you for pointing out, I am going to check the memory issue and also the cache function which indirectly is associated to memory.

Regards

I checked other themes and have same problem.
The only change that was made on this website is the wordpress update made automatically by the system.

The only reason see it would not work may be is a compatiility issue not following the wordpress update.

Have you verified this ?

here are the formwat of widget we are using : [do_widget id=text-8]

HI,
1./ I am sure there are no typo because it was working a few weeks ago and we didn’t change anything, so the problem is not your 2./
3./ I have already try to unactivate all plugin and keeping only amr shortcode activated, it didn’t work better so it exclue 3./
So I see only 1./ possible. So far we have not touch anythin to our wordpress site appart potentially an updae made automatically by wordpress itself.

I am going to send you a PM with the site address and some credential, may be you can spend 1 or 2 minutes on it, just to verify that what I say is true.