chochoney89

<br>### WordPress Environment ###<br><br>WordPress address (URL): https://kaakaababy.com.au<br>Site address (URL): https://kaakaababy.com.au<br>WC Version: 9.4.2<br>Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.<br>Action Scheduler Version: ? 3.8.2<br>Log Directory Writable: ?<br>WP Version: 6.7.1<br>WP Multisite: –<br>WP Memory Limit: 512 MB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_US<br>External object cache: –<br><br>### Server Environment ###<br><br>Server Info: LiteSpeed<br>PHP Version: 8.1.28<br>PHP Post Max Size: 8 MB<br>PHP Time Limit: 30<br>PHP Max Input Vars: 1000<br>cURL Version: 7.87.0<br>OpenSSL/1.1.1w<br><br>SUHOSIN Installed: –<br>MySQL Version: 8.0.36-cll-lve<br>Max Upload Size: 2 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ? Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ? Your server does not support the mbstring functions - this is required for better character encoding. Some fallbacks will be used instead for it.<br>Remote Post: ?<br>Remote Get: ?<br><br>### Database ###<br><br>WC Database Version: 9.4.2<br>WC Database Prefix: wp9n_<br>Total Database Size: 28.06MB<br>Database Data Size: 21.33MB<br>Database Index Size: 6.73MB<br>wp9n_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB<br>wp9n_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp9n_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp9n_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp9n_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp9n_woocommerce_order_itemmeta: Data: 0.17MB + Index: 0.22MB + Engine InnoDB<br>wp9n_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp9n_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp9n_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine 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33<br>wp_font_family: 12<br>wp_global_styles: 3<br>wp_navigation: 2<br>wp_template: 3<br>wp_template_part: 3<br>wpforms: 1<br><br>### Security ###<br><br>Secure connection (HTTPS): ?<br>Hide errors from visitors: ?<br><br>### Active Plugins (33) ###<br><br>Advanced Product Fields for WooCommerce: by StudioWombat – 1.6.12<br>All in One SEO: by All in One SEO Team – 4.7.5.1<br>Broken Link Checker by AIOSEO: by All in One SEO Team – 1.2.2<br>Customer Reviews for WooCommerce PRO: by CusRev – 1.11.1<br>Customer Reviews for WooCommerce: by CusRev – 5.63.1<br>Easy Product Bundles Pro for WooCommerce: by Product Bundles Team – 5.4.0<br>Easy Product Bundles for WooCommerce: by Product Bundles Team – 5.5.0<br>Facebook for WooCommerce: by Facebook – 3.3.0<br>GenerateBlocks: by Tom Usborne – 1.9.1<br>Goaffpro Affiliate Marketing: by Goaffpro – 2.7.9<br>Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 9.2.2<br>Google for WooCommerce: by WooCommerce – 2.8.7<br>GP Premium: by 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Next scheduled: 2024-11-25 12:41:14 +10:00<br>Options: ?<br>Notes: 97<br>Onboarding: completed<br><br>### Action Scheduler ###<br><br>Canceled: 11<br>Oldest: 2024-10-29 21:45:48 +1000<br>Newest: 2024-11-23 22:56:26 +1000<br><br>Complete: 4,026<br>Oldest: 2024-10-25 22:14:27 +1000<br>Newest: 2024-11-25 21:56:49 +1000<br><br>Failed: 619<br>Oldest: 2024-04-30 22:21:38 +1000<br>Newest: 2024-11-21 21:18:25 +1000<br><br>Pending: 22<br>Oldest: 2024-11-25 21:54:34 +1000<br>Newest: 2024-12-16 15:45:28 +1000<br><br><br>### Status report information ###<br><br>Generated at: 2024-11-25 21:57:08 +10:00<br>

Hi thanks for your reply.

I just did what you’ve suggested and the test goes through seamlessly. However, when I try and manually send a reminder to the customer, it keeps saying “sending” without actually being sent.

I’ve further noticed that it is only a problem when I choose the Indepedently verified option. When I select no verification, reminders seem to be sending out fine.

Are there any support members who can help?