Chika Ibeneme
Forum Replies Created
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Forum: Plugins
In reply to: [The Events Calendar] JSON Error when updating Event Calendar posts.Thanks for reaching out!
Does this happen when you’re “updating” a post and not when “creating” a new post? Can you try updating older posts and see if you have the same issue compared to updating the newer ones, please?
kindly try running quick conflict testing on your site. This test will reveal if any other element of your site, the theme or one of the plugins that may be causing conflicts. You can follow the steps mentioned in the link below and share the results with me,
https://theeventscalendar.com/knowledgebase/k/testing-for-conflicts/Kindly also share your system information with me. Copy / paste it here as a reply for now
https://theeventscalendar.com/knowledgebase/k/sharing-your-system-information/Forum: Plugins
In reply to: [The Events Calendar] Conflict with LearnPressThanks for reaching out.
I setup a fresh sandbox with our latest plugins and the twentytwenty theme, installed learnpress, ran through the setup and tested creating an event using the block and classic editor and I was able to access those fields. Where there any specific steps or settings that you applied? if so, can you share them with me so that I can perform further testing, please?
Forum: Plugins
In reply to: [The Events Calendar] Issue to view the Event PageThanks so much for trying those steps out.
Would you happen to have any plugins that extend Elementor PRO’s functions active as well?
Kindly also share your system information with me. Copy / paste it here as a reply for now
https://theeventscalendar.com/knowledgebase/k/sharing-your-system-information/Forum: Plugins
In reply to: [The Events Calendar] Issue to view the Event PageThanks for reaching out, I’ll be happy to assist you here ??
Can you try out the following, please?
– Change your language to English and see if it works.
– There could also be an issue with the permalinks of your site. Could you kindly try flushing permalinks of your site and see if that helps,
https://theeventscalendar.com/knowledgebase/k/fixing-http-404-errors/#flush-permalinks– Try disabling the PRO version of the plugin and let me know if that works.
Let me know if any of these help.
That’s a strange issue, would you be able to provide me with your system information, please?
Please go to Events > Help, there you will see a big black box halfway down the page.
Above the box there is a button saying ‘Copy to Clipboard’. Click that and then paste it in a reply. Thanks a lot for this!Also, this this only happen in the editor or on the live site?
Are all your plugins and WP up to day? Can you try clearing your cache before publishing as well and let me know if that helps, please?
Forum: Plugins
In reply to: [The Events Calendar] change default pageCan you try re-saving your WP permalink settings, please?
I would kindly like to ask you to try this:
– Re-save the permalinks
– Clear your sites cache
– Clear server side cache if there is any provided by GoDaddy.
– Clear your browser cache or open a new private browsing window
– Check the calendar page and if switching between the views works now
Please let us know the result.Thanks and cheers,
ChikaForum: Plugins
In reply to: [The Events Calendar] Overview events on homepage with pictureThanks for reaching out.
I believe you might be looking to the photo view shortcode? if so, we have more information on that available here:https://theeventscalendar.com/knowledgebase/k/embedding-calendar-views-with-the-tribe_events-shortcode/
However, you’d need to upgrade to the PRO version in order to utilize short codes.
Forum: Plugins
In reply to: [The Events Calendar] No underline for hyperlinksThanks for reaching out, I’ll be happy to help!
I visited the site and I do see that your links are being underlined, if they are not, can you provide me with a screenshot of the specific are, please?
Forum: Plugins
In reply to: [The Events Calendar] Less top paddingThanks for reaching out!
You can add the following CSS into your theme’s custom CSS area:
.tribe-common–breakpoint-medium.tribe-events .tribe-events-l-container {
padding-top: 0px;
}That should resolve the issue.
Forum: Plugins
In reply to: [The Events Calendar] Remove Blue Line from Livestream EventsThanks for reaching out, I’ll be happy to help!
You can’t remove it based on the virtual events without some advanced customization, however, you can use the following CSS to hide it completely.
.tribe-events .tribe-events-calendar-list__event-row–featured .tribe-events-calendar-list__event-date-tag-datetime:after {
background-color: transparent !important;
}Forum: Plugins
In reply to: [The Events Calendar] Problem Creating events – no event editorHi @mcmoore32
Thanks for reaching out, I’ll be happy to help!
Can you try going through our conflict guide here so and try to narrow down the issue, please?
https://theeventscalendar.com/knowledgebase/k/testing-for-conflicts/
Forum: Plugins
In reply to: [The Events Calendar] Removing import date range limitHi @misssm ,
Thanks for reaching out to us.
It is not really recommended to have longer import range from ‘Other URL’, as it might have an impact on the performance of the source site.
Please backup your site before attempting this.
If you are in control of the source site and are comfortable with the resources, then you can try this snippet in your functions.php file:
[code language="”php”"]
function tribe_ea_yearly_limit( $option ) {
$options[YEAR_IN_SECONDS] = array(
‘title’ => ‘One year’,
‘range’ => ‘One year’,
);
return $options;
}
add_filter( ‘tribe_aggregator_url_import_range_options’, ‘tribe_ea_yearly_limit’ );
[/code]Let me know if that works.
Cheers,
ChikaForum: Plugins
In reply to: [The Events Calendar] Events Not Showing on CalendarThanks for reaching out, I’ll be happy to help!
Can you share the link to your site along with the link to the event, and a screenshot of how it’s setup in the backend, please?
Can you also try the following:
– Is the issue with this particular event only? can you recreate it and see if the issue still persists, pleasE?
– Can you clear your site’s cache, please?Forum: Plugins
In reply to: [The Events Calendar] Maps Off by Default?Thanks for reaching out, I’ll be happy to help!
So I believe you can open up the CSV file in your spreadsheet editor and then find the column that says “SHOW MAP LINK?” and then change that from “FALSE” to “TRUE” you can set that for each of the events via highlighting the entire column and pasting the value or dragging the “TRUE” value down the column.
Hi @tschmoyer
Thanks for reaching out, I’ll be happy to help!
Can you send through a screenshot of what you have in the backend vs the frontend, please?
Also, can you run through our conflict guide here, please?
https://theeventscalendar.com/knowledgebase/k/testing-for-conflicts/