chewedpupp

Yes, hear, hear, absolutely – great advice, easy to follow, and very prompt responses too – really helped out a LOT – thank you so much again!!! You were awesome. Thank you.

Maybe this is when we should try to find someone who knows wordpress to help us – how would I do that? We don’t need a lot of help with it, in fact, only when something goes horribly wrong (like now) – otherwise I have been able to upload photos and add text and things like that just fine – it’s only during this update that things went wrong ??
and would just love someone who knows word press, to go in and make sure all is up and running properly – obviously we would pay them but it wouldn’t be a frequent need, only every now and then – how would we find someone like that?

I have no idea. I know there was a plugin for some kind of gallery, which I simply updated – but this website was done by our webdesigner who has since disappeared – I don’t know what he did regarding galleries – and I don’t know anything about the theme… I’ll have to go in and have a look I guess…. sorry to be so un-knowledgeable about this….

Hmmm. Interesting. When I logged in now, it looks completely different in wordpress – the menus are down the left hand side instead of being up on top of the page – there were no problems loading, it didn’t freeze at all – I went to the plugins page and updated one by one all the plug ins – all updated successfully except the shopping cart one that said I needed to backup my databases (I don’t know how to do that, so I will leave that until another day).
However, now, my actual website looks different – well, just the galleries – the photos were all in grid format, and if you clicked on a photo, it would open up large and the description would show up too. Now, all photos are just in one long vertical line – if I click on a thumbnail, it opens up but no description shows up – so y ou just see the name of the photo (which could be anything from boat1.jpg to johnspic.jpg – doesn’t tell you anything about the actual photo).
I went into the manage gallery section and looked at the settings too – could not figure out a) why they’re all in one long vertical line now instead of grid format and b) where have all the descriptions gone? I mean, they’re still IN wordpress, but just when you open up the photo on the website, no description.

No idea what to do now – but at LEAST it worked without having to go in and rename all the plugins – having said that, I’m grateful to you for telling me about that as I now know it is an option if something goes wrong in the future. So thank you for that.

Any ideas about the galleries?

Thanks – I’ll give it a whirl, really appreciate the help on this! thank you again

Sorry if I sound really ignorant – I’m just not all that familiar with wordpress. If I change the folder name back again, when I log back into the wordpress website, I won’t be able to make any changes to the website. I can only work within the website if the plugins are all disabled. What you suggested though, can I do that through godaddy? Through their file manager? When I logged into the wordpress website last night (after renaming the plugins folder), I looked at the plugins and there were about 19 of them listed in red as error messages, that they were disabled or not in use, or something like that, and I didn’t see any way of enabling them again. I guess an option is to go through godaddy and just rename each plugin, one by one, and as I do that, try to log in and see if I can – and if that works, then I know which plug in isn’t working?
Or is there a quicker way?

Just the plugins. I renamed it plugins1

then logged in OK, no problems at all!

just don’t know where to go from here.

THANK YOU for the prompt response. I did this through the control panel with my webhosting company, and I was able to log in – but everything looked different – there were far fewer options etc., no gallery etc., but at least I was able to log in. I don’t think my website was up and running properly like that though – contact forms weren’t working etc., so I can’t leave it like that unfortunately – so my next question, what now? Do I try to downgrade back to the previous version of wordpress? (although I don’t remember what it was) – THANK YOU