chetnapatel

Oh, I see. Then you can increase the Hold Stock Time. When the set limit is reached, the pending order will be cancelled. The Hold stock (minutes) is available under WooCommerce > Settings > Products > Inventory section.

Also, I was unable to replicate the issue which you mentioned in the first post. You can see the test case in this video – https://drive.google.com/file/d/1HWPfwUXD6yg77pGU5Py4djboa8MUfOTy/view

Regards,
Chetna Bhutka

Hi @tgunergun and @tfrederick014,

I’m Chetna from the Tyche team. Kenil is no longer working with us so I’ll now be providing the support for this plugin.

First of all, I apologize for the trouble you have been experiencing due to our plugin.

I am also able to replicate this bug at our end. When our plugin is activated, the stripe card details are hidden while we access the link from invoice to pay for the order. I’ve reported this bug to our development team so they will fix this soon.

Please drop your email on “support at tychesoftwares dot freshdesk dot com” email address. So, I can provide you the fix through email.

Regards,
Chetna Bhutka

Hi @kburman,

We could replicate the issue where the delivery timeslot is not getting displayed in the invoice generated by the ‘WooCommerce PDF Invoices & Packing Slips’ plugin. This issue has been reported to our development team so they will fix this in the next release of the plugin.

Regards,
Chetna Bhutka

Thanks, @dpeyou and @pomegranate. The issue has been solved.

Hi @svw055,

Yes, we have the settings which you will need to enable for calculating tax on payment gateway fees as per the tax rate (%) set in the backend. The settings are available under each payment gateway’s link.

You can refer to this documentation as to how these settings are work.

Do let me know whether this information helped you.

Regards,
Chetna Bhutka

Hi @cookie1974,

The PRO plugin has the setting named ‘Minimum order amount for waiving off delivery charges’ where you can set order amount limit. When Order Subtotal reaches this minimum amount, all delivery charges from the plugin will be removed. Kindly refer to this documentation to understand this feature in detail.

Also, WooCommerce has a Free Shipping option once the minimum order amount is reached – https://prnt.sc/13ha6ci

Do let me know if you have any further questions.

Regards,
Chetna Bhutka

Hi @kburman,

I’m getting below error due to that plugin due to which I couldn’t check the issue.

Fatal error: Call to undefined function wpo_wcpdf_templates_get_table_headers() /plugins/woocommerce-pdf-invoices-packing-slips/includes/documents/abstract-wcpdf-order-document.php(825): include()

I’ll check this with our development team and will get back to you with an update.

Regards,
Chetna Bhukta

Hi @kevinpullut,

You will find the option ‘As soon as possible’ under General Settings > Time Slots tab. And this will be available under the Timeslot dropdown list only.

Regards,
Chetna Bhutka

Hi @anand99,

Apologize for the trouble you have been experiencing and thank you for pointing out this.

I’m also able to replicate the issue at our end where the “Maximum Order Deliveries per time slot (based on per order)” setting is not working.

I’ve reported this bug to our development team so they will fix this soon.

Please drop an email on support at tychesoftwares dot freshdesk dot com email address. So, we can send you a fixed file.

Regards,
Chetna Bhutka

That’s great. Feel free to leave a review here for our wonderful plugin.

Regards,
Chetna Bhutka

Hi @kburman,

Are you using any plugin for customizing the order email notification? The delivery date and time should get displayed in the default WooCommerce email template.

Regards,
Chetna Bhutka

Hi @pkori,

There is an option under the Appearance tab of our plugin named ‘Time Format’ where you can set 12 hours Time format from 24 hours Time Format.

Do let me know if you have any questions here.

Regards,
Chetna Bhutka

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Thanks,
Chetna Bhutka

Hi @robstyrrell,

Currently, there is no direct way in our plugin to change the font size of delivery date field that appears in the email template. However, you can override the email template from WooCommerce > Settings > Email section and fetch the delivery date and time using the meta key and customize it as per your requirement.

You can use ” _orddd_lite_timestamp ” meta key which stores the delivery date in timestamp format. Also, you should be able to fetch the delivery date using the ‘Delivery Date’ field label set in the plugin’s setting. The date field label is the meta key.

For eg,
$delivery_date = get_post_meta( $order_id. ‘Delivery Date’, true); or
$delivery_date = get_post_meta( $order_id, ‘_orddd_lite_timestamp’, true);

Do let me know whether this information helped you.

Regards,
Chetna Bhutka

Happy to know we could help you. Feel free to leave a review here for our plugin and service.

Regards,
Chetna Bhutka