chetnapatel

Did you try to search the orders after updating the plugin to the newest version 1.3.3? We have tested all scenarios and this functionality is working for us.

Regards,
Chetna Bhutka

Hi @ezeelo2,

In Custom Order Status Lite/PRO plugin, in the Database, we do not change the original order id created by the WooCommerce because that order id is used for many core functions and also by multiple plugins and themes, so what you will have to do is, you will have to contact to support team of the Payment Gateway plugin and they will have to make the changes where Order ID is been fetched and have to use the below code for CON instead of the code used for Order ID:

$custom_order_number = $order->get_order_number(); //where $order is an order object

Do let me know if you have any questions.

Regards,
Chetna Bhutka

Hi @fencer04,

Did you try to search the orders with the new version 1.3.3 which has been released yesterday?

I understand your frustration but we have done all tests and the order search functionality is working fine for me.

Would you please show me the setup you have done and tell me the exact steps to replicate the issue? Also, tell me,

1. Did you renumerate all existing orders?
2. After updating our plugin, did you receive the notice on your site to upgrade the database?

Regards,
Chetna Bhutka

Hi @philip8829,

The issue has been fixed.

We are sharing the zip file of the plugin copy of the Lite version with the fix included, so you need to download this copy:
Dropbox link: https://www.dropbox.com/s/uguk2yaw4zcdelj/checkout-fees-for-woocommerce.zip?dl=0

Please download the plugin copy from the above dropbox link and let us know how it goes.

Regards,
Chetna Bhutka

Hi @mikefishtank,

Could you upgrade the plugin to the next version & check the problem? This issue should be fixed in this version released today.

Regards,
Chetna Bhutka

Hi @zoma41,

Could you upgrade the plugin to the next version & check the problem? This issue should be fixed in this version.

Regards,
Chetna Bhutka

Hi @ivan_paulin,

Yes, the issue has been fixed in the last release. Can you upgrade the plugin to the latest version & check?

Feel free to share with us the result.

Regards,
Chetna Bhutka

Hi @zoma41,

I apologize for the trouble you have been experiencing recently.

Can you check whether you received any error in the debug log file and share it with me? So, we can fix it soon.

Regards,
Chetna Bhutka

Hi @tomiqa,

I’m glad to know that you fixed the issue. But yes, we will be fixing it if we find out any bug with this.

Regards,
Chetna Bhutka

Hi All,

We released the plugin v1.3.2 in which we included the fix for this issue. Please upgrade the plugin & do let me know the result?

After updating the plugin, please make sure you update the database through the notice you will receive on your site.

Regards,
Chetna Bhutka

Hi @perlfan,

Instead of using ‘Zero Rate’ option, can you uncheck ‘Taxes’ and ‘Add taxes’ settings of our plugin for Payment gateway?

Regards,
Chetna Bhutka

Hi @danae503,

Sorry for my delayed response due to the weekend.

Regarding your requirement, you will have to add a code in Send in Blue itself for getting displayed in transactional email. I’ll recommend you contact to support team of ‘Send in Blue’ and share the below information with them to fetch the Custom Order Number.

$order->get_order_number(); // where $order is a Order object

They will definitely help you with this. Ask me if you need any help.

Regards,
Chetna Bhutka

Hi Frank,

Do you mean that Payment Gateway fees is being calculated with cart total only when you enabled Taxes?

Can you show me the setup you have done and the checkout page where you are getting result?

Regards,
Chetna Bhutka

Hi @jborchart,

We have forwarded the bug you are facing to our development team so David will get back to you soon. I’ll keep an eye on your ticket and follow up with David. So, don’t worry, we will be solving it at the earliest.

Regards,
Chetna Bhutka

Hi @troyw2015,

Thank you for purchasing PRO version of the plugin.

You will be able to change the Field placement on the Checkout page only. I am sorry to say that the plugin doesn’t have the option right now to change the date field placement on the cart page.

However, this feature is added to our wish list so we will be adding this option in future plugin updates.

Regards,
Chetna Bhutka