cherrydave

Hello, Is anyone out there? Can I get some help on this please? Surely others are having this issue too…

Hi Angelleye, I didn’t know you’d released an update. I was waiting for your a response in this forum.

Hi Angeleye,
I noticed the forum topic title says RESOLVED, can you please remove this as it is misleading. Are you any closer to finding a solution?

To others,
Has anyone been able to find a plugin to replace this one? Our clients are losing customers and likely won’t return with the error message below. I appreciate any advice on this. Thanks!

PayPal Express Checkout Error Notification
DoExpressCheckoutPayment API call failed.
Error Code: 10410
Error Severity Code: Error
Short Error Message: Invalid token
Detailed Error Message: Invalid token.

I thought I had found a work around that seems to allow orders and payments to go through. All I had done is change the shipping tax status to none and changed the cost per order to include tax.

This will mean we might not miss out on orders, but order notifications will display the incorrect amount of tax.

Accounts receivable will have nightmares but this hopefully helps you guys find the a fix ??

EDIT: I just realised I still had one error notification from paypal on Saturday for an order but an order went through fine this morning. So it is still happening intermittently.

I’m having the same problem.

It may be a problem with the way WooCommerce pricing works. In tax options I have “Yes, I will enter prices inclusive of tax” selected. However in shipping the cost per order must be entered in excluding tax. So this may be where the conflict is?!

In tax options I usually have “Round tax at subtotal level, instead of rounding per line” selected, but I just tested it being deselected and it didn’t appear to make a difference.

But then again in sandbox mode I can’t get the error to replicate.