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Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter cherrycommunicatie

    (@cherrycommunicatie)

    Hi Darren,

    We’re not sure. For now it seems to work but we’ve got a few different things running we’re testing. So not sure if it’s a permanent fix or a temporary one. But if it goes wrong again we’ll open a new ticket!

    Thanks!

    Thread Starter cherrycommunicatie

    (@cherrycommunicatie)

    Hi Roxy,

    Yes it’s since the upgrade to 8.0 we started to have problems. We tought it was a bit random but by now it seems that not any subscription is continuing anymore.

    Could it be possible that it’s got to do with an extra status we created and sometimes select in between? We haven’t had succes in testing this tough. So instead of going from ‘waiting on payment’ directly to ‘completed’ we go from ‘waiting on payment’ –> ‘extra status’ –> ‘completed’.

    The plugin we use is the official Woocommerce Subscriptions plugin.

    `
    ### WordPress Environment ###
    
    WordPress address (URL): https://amino-alliance.nl
    Site address (URL): https://amino-alliance.nl
    WC Version: 7.4.0
    REST API Version: ?</img> 7.4.0
    WC Blocks Version: ?</img> 9.4.3
    Action Scheduler Version: ?</img> 3.5.4
    Log Directory Writable: ?</img>
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?</img>
    Language: nl_NL
    External object cache: –
    
    ### Server Environment ###
    
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    PHP Version: 8.0.28
    PHP Post Max Size: 32 MB
    PHP Time Limit: 121
    PHP Max Input Vars: 50000
    cURL Version: 7.61.1
    OpenSSL/1.1.1k
    
    SUHOSIN Installed: –
    MySQL Version: 10.6.12-MariaDB
    Max Upload Size: 30 MB
    Default Timezone is UTC: ?</img>
    fsockopen/cURL: ?</img>
    SoapClient: ?</img>
    DOMDocument: ?</img>
    GZip: ?</img>
    Multibyte String: ?</img>
    Remote Post: ?</img>
    Remote Get: ?</img>
    
    ### Database ###
    
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    WC Database Prefix: wp_
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    ### Post Type Counts ###
    
    acf-field: 233
    acf-field-group: 28
    attachment: 100
    bol_return: 8
    nav_menu_item: 16
    oembed_cache: 3
    page: 32
    post: 6
    product: 16
    reviews_cpt: 28
    revision: 277
    shop_coupon: 56
    shop_order: 3996
    shop_subscription: 950
    templates_cpt: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ?</img>
    Hide errors from visitors: ?</img>
    
    ### Active Plugins (33) ###
    
    ManageWP - Worker: door GoDaddy – 4.9.16
    Gravity Forms: door Gravity Forms – 2.7.1
    Email Return Path Fix: door Cherry Communicatie –
    EffectConnect Marketplaces: door EffectConnect – 3.0.27
    ACF Content Analysis voor Yoast SEO: door Thomas Kr?ftner
    ViktorFroberg
    marol87
    pekz0r
    angrycreative
    Team Yoast – 3.0.1
    
    Adminimize: door Frank Bültge – 1.11.9
    Advanced Custom Fields PRO: door WP Engine – 6.0.7
    Autoptimize: door Frank Goossens (futtta) – 3.1.5
    Bulk Update WooCommerce Subscriptions: door Elegant Modules – 1.2.0
    Yoast Duplicate Post: door Enrico Battocchi & Team Yoast – 4.5
    EAN for WooCommerce: door WPFactory – 4.4.4
    Gravity Forms Advanced Post Creation Add-On: door Gravity Forms – 1.3
    Gravity Forms Survey add-on: door Gravity Forms – 3.8
    Redirection: door John Godley – 5.3.9
    Safe SVG: door 10up – 2.0.3
    User Role Editor: door Vladimir Garagulya – 4.63.2
    W3 Total Cache: door BoldGrid – 2.3.0
    WooCommerce NL Postcode Checker: door WP Overnight – 2.9.1
    Converter for Media: door matt plugins – 5.7.1
    WooCommerce Stripe Gateway: door WooCommerce – 7.1.0
    WooCommerce Google Analytics Integration: door WooCommerce – 1.5.17
    Group Stock Manager: door WooExtend – 3.4
    PAY. Payment Methods for WooCommerce: door PAY. – 3.14.0
    WooCommerce Smart Coupons: door StoreApps – 6.2.0
    WooCommerce Subscriptions: door WooCommerce – 4.5.0
    WooCommerce WeFact: door Tussendoor internet & marketing – 3.1.3
    WooCommerce: door Automattic – 7.4.0 (update naar versie 7.4.1 is beschikbaar)
    Woosa - bol.com for WooCommerce: door Woosa – 1.9.3
    Yoast SEO: door Team Yoast – 20.1
    WP-SCSS: door Connect Think – 4.0.2
    WPvivid Plugins Pro: door wpvivid.com – 2.2.13
    WPvivid Backup Plugin: door WPvivid Team – 0.9.82
    WPvivid Staging: door wpvivid.com – 2.0.15
    
    ### Inactive Plugins (0) ###
    
    
    ### Dropin Plugins (2) ###
    
    advanced-cache.php: advanced-cache.php
    maintenance.php: maintenance.php
    
    ### Must Use Plugins (1) ###
    
    ManageWP - Worker Loader: door GoDaddy – 1.0.0
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: left_space
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variabel abonnement (variabel-abonnement)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: ?</img>
    Order datastore: WC_Order_Data_Store_CPT
    
    ### WC Pages ###
    
    Winkelbasis: #291 - /shop/
    Winkelwagen: #292 - /winkelwagen/
    Afrekenen: #293 - /afrekenen/
    Mijn account: #294 - /mijn-account/
    Algemene voorwaarden: #619 - /algemene-voorwaarden/
    
    ### Theme ###
    
    Name: Cherry Communicatie
    Version: 2.7 (AA.1.3)
    Author URL: https://cherry-communicatie.nl
    Child Theme: ?</img> – Als je wijzigingen aanbrengt in WooCommerce of in een hoofdthema dat je niet zelf gebouwd hebt
    raden we het gebruik van een sub thema aan. Zie: Hoe maak je eensub thema
    
    WooCommerce Support: ?</img>
    
    ### Templates ###
    
    Overrides: cherry-communicatie/woocommerce/archive-product.php
    cherry-communicatie/woocommerce/cart/cart-item-data.php
    cherry-communicatie/woocommerce/cart/cart-shipping.php versie 3.6.0 is verouderd. De hoofdversie is 7.3.0
    cherry-communicatie/woocommerce/cart/cart-totals.php
    cherry-communicatie/woocommerce/cart/cart.php versie 3.8.0 is verouderd. De hoofdversie is 7.4.0
    cherry-communicatie/woocommerce/cart/proceed-to-checkout-button.php versie 2.4.0 is verouderd. De hoofdversie is 7.0.1
    cherry-communicatie/woocommerce/checkout/form-checkout.php
    cherry-communicatie/woocommerce/checkout/form-coupon.php versie 3.4.4 is verouderd. De hoofdversie is 7.0.1
    cherry-communicatie/woocommerce/checkout/form-login.php
    cherry-communicatie/woocommerce/checkout/form-shipping.php
    cherry-communicatie/woocommerce/checkout/review-order.php
    cherry-communicatie/woocommerce/content-single-product.php
    cherry-communicatie/woocommerce/emails/email-footer.php versie 3.7.0 is verouderd. De hoofdversie is 7.4.0
    cherry-communicatie/woocommerce/emails/email-header.php versie 4.0.0 is verouderd. De hoofdversie is 7.4.0
    cherry-communicatie/woocommerce/emails/email-order-details.php
    cherry-communicatie/woocommerce/emails/email-order-items.php
    cherry-communicatie/woocommerce/emails/email-styles.php versie 4.0.0 is verouderd. De hoofdversie is 7.4.0
    cherry-communicatie/woocommerce/myaccount/form-lost-password.php versie 3.5.2 is verouderd. De hoofdversie is 7.0.1
    cherry-communicatie/woocommerce/myaccount/orders.php versie 3.7.0 is verouderd. De hoofdversie is 7.0.1
    cherry-communicatie/woocommerce/order/order-details-item.php
    cherry-communicatie/woocommerce/order/order-details.php
    
    Outdated Templates: ?</img>
    					
    					
    						Leer hoe te updaten
    
    ### Abonnementen ###
    
    WCS_DEBUG: ?</img> Nee
    Subscriptions Mode: ?</img> Live
    Subscriptions Live URL: https://amino-alliance.nl
    Subscriptions Template Theme Overrides: cherry-communicatie/woocommerce/checkout/recurring-coupon-totals.php
    cherry-communicatie/woocommerce/checkout/recurring-fee-totals.php
    cherry-communicatie/woocommerce/checkout/recurring-itemized-tax-totals.php
    cherry-communicatie/woocommerce/checkout/recurring-subscription-totals.php
    cherry-communicatie/woocommerce/checkout/recurring-subtotals.php
    cherry-communicatie/woocommerce/checkout/recurring-tax-totals.php
    cherry-communicatie/woocommerce/checkout/recurring-totals.php
    cherry-communicatie/woocommerce/emails/email-order-details.php
    
    Subscription Statuses: trash: 19
    wc-active: 460
    wc-pending-cancel: 17
    wc-pending: 3
    wc-on-hold: 100
    wc-cancelled: 351
    
    WooCommerce Account Connected: ?</img> No
    Report Cache Enabled: ?</img> Ja
    Cache Update Failures: ?</img> 0 fout
    
    ### Winkel configureren ###
    
    Country / State: Nederland
    
    ### Abonnementen per betaalmethode ###
    
    PAY. - iDEAL: trash: 8
    wc-active: 238
    wc-cancelled: 188
    wc-on-hold: 53
    wc-pending-cancel: 11
    
    PAY. - Bancontact: wc-cancelled: 5
    wc-on-hold: 1
    
    Stripe: trash: 2
    wc-active: 15
    wc-cancelled: 13
    wc-pending-cancel: 1
    
    
    ### Ondersteuning betaalmethode ###
    
    PAY. - iDEAL: products
    refunds
    
    PAY. - Bancontact: products
    refunds
    
    Stripe: products
    refunds
    tokenization
    add_payment_method
    subscriptions
    subscription_cancellation
    subscription_suspension
    subscription_reactivation
    subscription_amount_changes
    subscription_date_changes
    subscription_payment_method_change
    subscription_payment_method_change_customer
    subscription_payment_method_change_admin
    multiple_subscriptions
    
    EffectConnect Marketplaces betaalmethode: products
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    new-product-management-experience
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    product-variation-management
    settings
    
    Daily Cron: ?</img> Next scheduled: 2023-03-03 13:34:12 +01:00
    Options: ?</img>
    Notes: 56
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Afgerond: 8.619
    Oldest: 2023-01-31 11:10:47 +0100
    Newest: 2023-03-03 10:59:14 +0100
    
    Mislukt: 16
    Oldest: 2022-11-30 09:02:31 +0100
    Newest: 2023-02-20 10:12:26 +0100
    
    In afwachting: 470
    Oldest: 2023-03-03 11:10:33 +0100
    Newest: 2024-03-13 18:53:07 +0100
    
    
    ### Smart Coupons related settings ###
    
    Aantal gebruikte kortingsbonnen: 5
    Number of characters in auto-generated coupon code: 
    Valid order status for auto-generating coupon: processing
    completed
    
    Include tax in the amount of the generated gift card: no
    Trek het tegoed/cadeaubon af voordat je belastingberekeningen maakt: yes
    Gift Card discount is inclusive of tax: yes
    Automatic deletion: no
    Coupon emails: yes
    Printing coupons: yes
    Sell gift cards at less price?: no
    Use gift card applied in first subscription order for subsequent renewals until credit reaches zero: yes
    Renewal orders should not generate coupons even when they include a product that issues coupons: yes
    Allow sending of coupons to others: yes
    Allow schedule sending of coupons?: yes
    Combine emails: no
    Auto generated coupon email: yes
    Combined auto generated coupons email: no
    Acknowledgement email: yes
    Activeer belastingen: yes
    Prijzen ingevoerd inclusief belasting: yes
    Afronding: no
    Toon prijzen in de winkel: incl
    Toon prijzen gedurende bestellen en offerte indienen: incl
    Geef belasting totalen weer: single
    Schakel het gebruik van kortingscodes in: yes
    Kortingcodes opvolgend toepassen: no
    Account endpoints > Coupons: wc-smart-coupons
    
    ### Status report information ###
    
    Generated at: 2023-03-03 11:07:16 +01:00
    `
    2023-01-31T11:51:47+00:00 CRITICAL Uncaught TypeError: Argument 1 passed to Tussendoor\WeFact\Controllers\ProfileController::getDebtorCode() must be of the type int, string given, called in /var/www/vhosts/amino-alliance.nl/httpdocs/wp-content/plugins/woocommerce-wefact/app/controllers/ProfileController.php on line 116 and defined in /var/www/vhosts/amino-alliance.nl/httpdocs/wp-content/plugins/woocommerce-wefact/app/controllers/ProfileController.php:77
    Stack trace:
    #0 /var/www/vhosts/amino-alliance.nl/httpdocs/wp-content/plugins/woocommerce-wefact/app/controllers/ProfileController.php(116): Tussendoor\WeFact\Controllers\ProfileController->getDebtorCode()
    #1 /var/www/vhosts/amino-alliance.nl/httpdocs/wp-includes/class-wp-hook.php(308): Tussendoor\WeFact\Controllers\ProfileController->addDebtorcodeToUserProfile()
    #2 /var/www/vhosts/amino-alliance.nl/httpdocs/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()
    #3 /var/www/vhosts/amino-alliance.nl/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action()
    #4 /var/www/vhosts/amino-allianc in /var/www/vhosts/amino-alliance.nl/httpdocs/wp-content/plugins/woocommerce-wefact/app/controllers/ProfileController.php op de lijn 77
    
    2023-01-31T11:54:21+00:00 CRITICAL Uncaught TypeError: Argument 1 passed to Tussendoor\WeFact\Controllers\ProfileController::getDebtorCode() must be of the type int, string given, called in /var/www/vhosts/amino-alliance.nl/httpdocs/wp-content/plugins/woocommerce-wefact/app/controllers/ProfileController.php on line 116 and defined in /var/www/vhosts/amino-alliance.nl/httpdocs/wp-content/plugins/woocommerce-wefact/app/controllers/ProfileController.php:77
    Stack trace:
    #0 /var/www/vhosts/amino-alliance.nl/httpdocs/wp-content/plugins/woocommerce-wefact/app/controllers/ProfileController.php(116): Tussendoor\WeFact\Controllers\ProfileController->getDebtorCode()
    #1 /var/www/vhosts/amino-alliance.nl/httpdocs/wp-includes/class-wp-hook.php(308): Tussendoor\WeFact\Controllers\ProfileController->addDebtorcodeToUserProfile()
    #2 /var/www/vhosts/amino-alliance.nl/httpdocs/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()
    #3 /var/www/vhosts/amino-alliance.nl/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action()
    #4 /var/www/vhosts/amino-allianc in /var/www/vhosts/amino-alliance.nl/httpdocs/wp-content/plugins/woocommerce-wefact/app/controllers/ProfileController.php op de lijn 77
    
    2023-01-31T12:09:10+00:00 CRITICAL Uncaught TypeError: Argument 1 passed to Tussendoor\WeFact\Controllers\ProfileController::getDebtorCode() must be of the type int, string given, called in /var/www/vhosts/amino-alliance.nl/httpdocs/wp-content/plugins/woocommerce-wefact/app/controllers/ProfileController.php on line 116 and defined in /var/www/vhosts/amino-alliance.nl/httpdocs/wp-content/plugins/woocommerce-wefact/app/controllers/ProfileController.php:77
    Stack trace:
    #0 /var/www/vhosts/amino-alliance.nl/httpdocs/wp-content/plugins/woocommerce-wefact/app/controllers/ProfileController.php(116): Tussendoor\WeFact\Controllers\ProfileController->getDebtorCode()
    #1 /var/www/vhosts/amino-alliance.nl/httpdocs/wp-includes/class-wp-hook.php(308): Tussendoor\WeFact\Controllers\ProfileController->addDebtorcodeToUserProfile()
    #2 /var/www/vhosts/amino-alliance.nl/httpdocs/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()
    #3 /var/www/vhosts/amino-alliance.nl/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action()
    #4 /var/www/vhosts/amino-allianc in /var/www/vhosts/amino-alliance.nl/httpdocs/wp-content/plugins/woocommerce-wefact/app/controllers/ProfileController.php op de lijn 77
    
    2023-01-31T13:14:11+00:00 CRITICAL Uncaught Error: Call to a member function get_code() on null in /var/www/vhosts/amino-alliance.nl/httpdocs/wp-content/themes/cherry-communicatie/woocommerce/cc/cc_free_shipping.php:51
    Stack trace:
    #0 /var/www/vhosts/amino-alliance.nl/httpdocs/wp-includes/class-wp-hook.php(308): ccwc_remove_coupon_msg_filter()
    #1 /var/www/vhosts/amino-alliance.nl/httpdocs/wp-includes/plugin.php(205): WP_Hook->apply_filters()
    #2 /var/www/vhosts/amino-alliance.nl/httpdocs/wp-content/plugins/woocommerce/includes/class-wc-coupon.php(1097): apply_filters()
    #3 /var/www/vhosts/amino-alliance.nl/httpdocs/wp-content/plugins/woocommerce/includes/class-wc-ajax.php(230): WC_Coupon::get_generic_coupon_error()
    #4 /var/www/vhosts/amino-alliance.nl/httpdocs/wp-includes/class-wp-hook.php(308): WC_AJAX::apply_coupon()
    #5 /var/www/vhosts/amino-alliance.nl/httpdocs/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()
    #6 /var/www/vhosts/amino-alliance.nl/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action()
    #7 /var/www/vhosts/amino-al in /var/www/vhosts/amino-alliance.nl/httpdocs/wp-content/themes/cherry-communicatie/woocommerce/cc/cc_free_shipping.php op de lijn 51

    We have the same issues. Rolling back now and waiting with updating after a reply or fix!

    Thread Starter cherrycommunicatie

    (@cherrycommunicatie)

    Hi Ahmed,

    Sorry for getting back to you a little delayed. Here’s a video of how the images are being selected an loaded in, and what’s happening: https://www.youtube.com/watch?v=3DXYGliEeK0&feature=youtu.be&ab_channel=CherryCommunicatie

    Hopefully it’s all clear enough.

    Thread Starter cherrycommunicatie

    (@cherrycommunicatie)

    Hi Ahmed,

    We are using neither Gutenberg or Classic editor for the images.

    The content is loaded through a shortcode that’s connected to a custom post type post that loads data through ACF (Advanced custom fields).

    The image is loaded in the PHP function in the way it’s shown in the comment before.

    Thread Starter cherrycommunicatie

    (@cherrycommunicatie)

    Hi Ahmed,

    These images are loaded with an ACF field, see underneath the code that’s used:

    echo '<img src="' . get_sub_field( 'acf_affiliate_img' )['sizes']['medium_large'] . '" />';
    
Viewing 6 replies - 1 through 6 (of 6 total)