chatpirate

Hello Dave!
Our chat works with BuddyPress, but we have do dedicated integration. You may, however, use the WordPress integration of ours (https://chatpirate.com/integrations/wordpress). If you have any doubts or questions regarding our chat and its integrations please contact us on chatpirate.com via our chat! ??
Regards
Chatpirate Team

Hello Chris and mschosting,

Just wanted to let you know that we have already published the new languages! You can change them by going to Settings > Languages, and clicking on the ‘Edit’ symbol beside the language.

Art from ChatPirate

Hello Hans,

Great points!

In regards to each of them:
1. You are absolutely right. In the first version, users will be able to personally change the message fields to their liking, including the messages in different languages. Later on, we plan on introducing user-side modifications to other elements of the app, so that our customers can have their ChatPirate fully personalized.
2. We haven’t forgotten about Spanish. With the introduction of our new languages package, we’re implementing a new system for easy addition of new languages, and Spanish is 1st on our list ??

Art from ChatPirate

Hello mschosting,

As you’ve also sent us your question via email, I hope you don’t mind that I repost it here.

We are currently adding our first package of new languages to ChatPirate, which should be available by the beginning of the next week. The package will include German, French, Dutch, Norwegian, Polish, Russian, Swedish, and of course Portuguese, as per your request ??

Art from ChatPirate

My pleasure ??

Thank you for taking interest in ChatPirate.

If you have any more questions about the software’s features and capabilities, or would simply like to share your feedback, please feel free to email us at [email protected].

Hello,

The chatting and configuration are both done through a web application hosted on chatpirate.com, so to answer your question – yes, an agent would need to login on the ChatPirate website to chat with visitors. If that’s something preventing you from giving ChatPirate a try, I can assure you that even though in order to use ChatPirate you need to log in on an external website, it’s really simple and super easy to integrate with your WordPress website, and your session is stored for 30 days, meaning that during this period you’ll be automatically redirected to your account.

Hope this answers your question,
Art from ChatPirate

Hello Steven,

Thank you for trusting ChatPirate not once, but three times! ??

In order to use one account for different WordPress websites, you need to simply log out of 2 of your 3 accounts, and log back in using the login information of your 3rd account, which will effectively unify all your WordPress websites under 1 ChatPirate licence. In other words, use the same login information for all websites.

If you have any further questions, feel free to email our support team,

Art from ChatPirate

Hi Martin,

Thank you for your feedback! We’ll keep working on ChatPirate to make sure you keep finding it useful ??

Hello Scott,

We’re currently working on the Automatic Invitations feature to make it available in post-beta(after March 14). With Automatic invitations, you will be able to set up you own “conditions” for when to trigger live chat invitations, such as current page, total visits, total chats, user’s location. Furthermore, you will be able to set specific values for each of the mentioned conditions to trigger the chat invitations when you think is best (i.e. automatically invite people visiting the pricing page).

Hope this answers your question,
Art from ChatPirate

Hello Hans,

Thank you for your amazing feedback, we really appreciate it ??

To answer your concerns:

1. At the moment we’re still putting finishing touches on the product, which includes completing all text within the software. However, I’ve spoken to the team and we’re going to be moving translations to a higher priority, as you and many of our customers have requested it. We might need help, so I hope we can count on you!
2. We’re aware of the pre-chat survey affecting the widget’s visibility on some pages, and I’m happy to say that the problem has been fixed, and is only awaiting deploy on Monday. Thanks to your and other customers’ feedback this deploy will involve a number of important fixes, so please bear with us.

Art from ChatPirate

Thank you for your feedback! We hope you’re enjoying the simplicity of ChatPirate as much as our looks ??

Thanks for being awesome and providing feedback! It’s great to hear that you’ve found ChatPirate to be simple, as it’s something we strive for ??

The support team here at ChatPirate wishes you smooth sailing!

Dear Dymskiy,

Thank you for your feedback.

If I understood you correctly, the issue you’re having with ChatPirate has to do with our obligatory account creation. If so, I assure you that it is a standard practice, meant to authenticate you to the system in order to receive access to the dashboard, and your personal information is kept private and secure. Furthermore, it allows us to improve your experience by saving your preferences.

If you’re facing any other issues, please elaborate here or feel free to send us an email at [email protected] (we also speak Russian :))

Art from ChatPirate

Hi!
At this moment we have only the web app and operator can use it by a browser. Visitors can use chat window on mobile screen. Please be patient, our mobile app for operators is in progress!