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  • Plugin Author channelunity

    (@channelunity)

    Hi Petia,

    Sorry for the delay in responding to you. We are not notified of reviews but you can get in touch with us via email: [email protected]
    And we even offer free live chat support whilst on a trial with us if you need immediate assistance. This is available 7 day a week through our UK based support team.
    Our operating hours extend to 8pm UK time to catch any US customers who need help.

    Unfortunately it looks like our plugin isn’t able to help with your main goal. We can reprice your items on Amazon against other sellers, but this does not include comparison with eBay.
    ChannelUnity can list items on eBay for you though.

    To address your connection issue, all you need to do is go to Woocommerce > Settings > ChannelUnity tab. In here enter the login details of the ChannelUnity account you wish to connect. Save the changes and that’s it! The account will then be linked.

    Regards,
    ChannelUnity.

    Plugin Author channelunity

    (@channelunity)

    Hiya!

    The ChannelUnity plugin is Free. It simply connects a WooCommerce store to a ChannelUnity account. A ChannelUnity account has a 14 day free trial period for customers to evaluate the service and following that is paid so we hoped that it would be best worded that way with the plugin rather than set an expectation that connecting multiple sales channels directly to your woocommerce store, includes an Amazon repricer, eBay listing theme designer, bulk listing, order imports direct into WooCommerce etc etc is a service that can be provided free of charge.

    We’d love the opportunity to discuss further with you to see whether there’s more that we can learn and improve as a result of your experience. Please get in touch with us at [email protected]

    Thanks

    Matt
    ChannelUnity.

Viewing 2 replies - 1 through 2 (of 2 total)