C Green

Apologies I completely missed this. All looks good to me in 2.9.4 – just tested it.

Corrine

Hi Jamie can confirm behaviour is as you describe – the button does not work on the product page but does work on full checkout.

Thanks!

Corrine

Here you go: https://privatebin.syde.com/?2db480b1898f958c#8KJnEwXavxDT913us9NZmwJKujiNYz7V9o4hTmYNoqaN

Please ignore – user error as I had set the tax calculation based on customer address rather than shop address ….

Hi @stevejburge just to update you – we’ve tested on multiple devices ‘out in the wild’ now and no-one can replicate what I was seeing. I guess it must have been some weird issue with my network? But thank you for all the help in trying to replicate – really appreciated

Hi Steve
Sorry for not getting back to you – I’ve been trying to replicate but (without changing anything …) I can’t replicate the issue on any of my devices at the moment now so have been unable to test the code fix. It did seem to introduce some ‘non smooth’ scrolling behaviour. I have genuinely no idea what is happening – but I hope in the next week or 2 to get some wider device testing done so I may reopen at that point if we can replicate

Appreciate the work that’s been done trying to get to the root of the issue

Yes! I have just sent through a wetransfer link with the zip file …

@htmgarcia just to clarify – you can see the issue on the InstaWP site on your system? Which would rule out a device issue on my side … I can see it on InstaWP and on my other development site (reseller hosting) and I can replicate on both Mac and iPad.

Just sent the password through via wetransfer to help at …. The video was a .mov file from Quicktime – I can try and get an mp4 for you – might be tomorrow though

Hi @htmgarcia just added you as a user so you should be able to log in / reset password from the wp-admin screen https://winning-walrus-d80783.instawp.xyz/wp-admin/. Video of what I am seeing on my mac here: https://we.tl/t-a8MlZxUrZJ (It’s an M1 2020 running Sonoma 14.5 fwiw

I’ve added an anchor link so you can go straight to the slider with no mouse movements. Can upload a video of what I see if that helps too?

https://winning-walrus-d80783.instawp.xyz/#slider

Hi @htmgarcia just 2024 vanilla – I’ve just recreated a new InstaWP site with only metaslider on there and imported the slider here: https://winning-walrus-d80783.instawp.xyz/ and I can replicate. I can add you as a user ?

Here you go: https://we.tl/t-WlXi1EUE5b

Hi @htmgarcia I’ve logged into InstaWP on the mac and previewed it in both Brave and Safari – I see the same behaviour in Safari – images that start ‘out of view’ are only visible if I hover over them. No issues in preview with Brave.

I can send you the images and export files for the slider if that helps? Just let me know how you would like them

Here you go: https://imgur.com/a/IBrC3Ih
If you give me an email address I could also add you to the InstaWP site