Ceylon Systems

Hi @eventsjahq,

Thank you for your feedback and also for the suggestion. It seems like a cool feature. I will add this to our feature suggestions list and will be implemented if it’s possible and good to have. ??

Thanks again for your suggestion. We always value them. If you can take some time, submit a review for our plugin.

Cheers!

Hi @inkypixel,

We apologize you. Finally we found the bug and there’s a fix in the next update.

Thanks!

Hi @dusty999,

Thank you for your feedback. These are very important for us and helping us to grow. About your complaint, we have the solution in our v2.0 which is to be released within next few days. ??

Enjoy!
Thanks!

Hi @inkypixel,

I’m glad to help you further on this matter. Please contact us directly via support[at]ceylonsystems[dot]com email address. Or post your email address here.

Thanks!

Hi @blablazzz,

I’m really sorry that you experiencing this issue. But this is a known issue. We have already fixed it and will be available for you in the next update.

While you are using the current version, you can fix this issue by adding the following line into the Custom CSS option in the IgniteUp options page.

.text-box {height:44px;padding:0 18px !important;}

It should fix your issue. Don’t hesitate to let us know if it didn’t.

Thanks!

Hi @inkypixel,

We tested running both plugins (Visual Composer and Yoast SEO) with IgniteUp, but unfortunately it didn’t show any conflicts for us.

Can you please contact us via support[at]ceylonsystems[dot]com. So we can assist you with this issue further.

Also include the list of plugins which are active in your WordPress installation.

Thanks!

Hi @charlson

Thank you for flagging this issue.
We caught the issue and will provide a fix for this in upcoming updates.

For now, you can fix this issue by adding the following CSS code to the Custom CSS field in IgniteUp Options page.

#wpadminbar{display:none;}

Hope it will resolve the issue for you.
Thanks!

Hi @inkypixel,

I’m extremely sorry that you are having this issue. And thank you for letting us know. We will take a look into the matter and get back to you soon.

Also I have pointed out your suggestion and we will definitely consider about it in the next updates. ??

Thanks!

Hi @wp_guru_guy,

You can have this feature on our latest released update 1.2.1. ??

Enjoy!

Hi @dionysusart,

We have released the version 1.2.1 with some improvements.

Please check if the powered by text showing option is working correctly in the new version for you. Feel free to let us know.

And also you will be having the Custom CSS feature in this update.

Thanks!

Hi @dionysusart,

Yes we have used background-size:cover; property for background image to cover the screen in every device resolution.

If you need to make it 100%, use the following code and it will do the fix.
body::after{background-size: 100% !important;}
But keep in mind to test mobile responsiveness after this modification.

In addition: we will be adding a Custom CSS option for you to use for customizing our templates without editing the plugin files, in our next update.

Thanks!

Hi @wp_guru_guy,

Thank you for your suggestion. Yes we can do that. We will give you this feature in the next update. ??

Thanks!

Hi Diogo,

Yes that should fix the problem for you now. Of course we are taking every possible steps to prevent these issues which users are getting into. So thank you for pointing out the issue for us.

Also thanks for the feedback about IgniteUp. Feel free to submit a review here.

Thanks!

Hi DionysusArt,

We are really sorry that you are having this issue. But that’s really strange what you are experiencing. We confirmed that setting is working on our every testing server.

The credit text is always hidden by the default, and if you enabled it still you can hide it by unchecking the Powered by IgniteUp option and saving the options.

Can you try deactivating and activating the plugin? And let us know if it worked.

Thanks!

As we can see from the front-end, there is no problem with the process of saving the subscriber email address.

Can you recheck and confirm that still there are no any email addresses listing in the IgniteUp > Subscribers page?

If the problem still exists, please email us via support[at]ceylonsystems[dot]com and we will assist you with a support ticket.

Thanks!