celiooliveira

@vidishp I forwarded the access data in the form on the plugin’s website.

Hi @vidishp,

To validate and check possible plugin or theme conflict, I created it on a new hosting and kept the default theme and installed the Woocommerce and Combo Offers plugins. It has been verified that the problem remains the same. Below are the steps to reproduce:

• I configured the product combo to accept the minimum and maximum of 6
• I added three products (TART STRATA, IBI – IPA W/ COFFEE and IARA)
• Stock available on combo products:
  . TART STRATA: 6
  . IBI – IPA WITH COFFEE: 1
  . IARA: 3

Steps to reproduce the issue:

• Inform the quantities of the products as below:
  . TART STRATA: 3
  . IBI – IPA WITH COFFEE: 1
  . IARA: 2
• Add to Cart
• Then inform the quantities of products below:
  . TART STRATA: 2
  . IBI – IPA WITH COFFEE: 1
  . IARA: 3
• Add to Cart

At this time, an alert is displayed “you cannot add this quantity to the cart for the products IBI – IPA W/ COFFEE and IARA”, as there is no stock, but the product with a quantity lower than the Minimum allowed for the combo is added to the cart.

The second combo could not be accepted in the cart, as it is below the minimum quantity defined in the combo configuration.

Website created to validate plugin:
https://bigxit.com.br/tarin/shop/

Watch the attached video that reproduces this situation:
https://we.tl/t-TBQeGKUzzT

Thanks,

Célio

Hi @vidishp,

I am the technician responsible for the Tarin Beer website and would like to provide you with an analysis of the situation. After reviewing the screenshot you provided, I’ve performed some preliminary checks.

So far, I haven’t been able to identify any obvious conflicts between the plugins. Would it be possible for you to guide me on how I can conduct conflict detection tests between plugins?

We are using Bold Builder theme and WooCommerce Combo Offers Pro plugin in version 2.4.

If you have any additional information that might help, I would appreciate it.

I’ve also included the list of currently active plugins on our site, if that’s relevant.

Att,

Célio.

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