ceilidhhiggins

This was a problem with the SSL certificate not being properly activated. Once I discovered that and got it fixed with my host the problem with jet pack is resolved.

Yes, that was the problem. Now the SSL certificate is enabled I was able to get the account created no problem.

SSL is complete. Still have the same problem.

I was able to re install jet pack after I installed SSL.However I still have errors. Eg I try connect my social media accounts and it says

“Please check your Primary Site’s Jetpack connection
wp-admin“

Yes I already deactivated word fence but this did not solve the issue.

I did not have SSL on the site either so maybe this is a problem? I am getting SSL put on it today.

The site is https://www.themidnightlunch.com

Hi – my account still hasn’t been unlinked/reset. I still can’t use your plugin. If you can’t fix this I need to look for an alternative.

It was [redacted] although I also tried connecting my google account which is a different email address. [redacted]

• This reply was modified 3 years, 7 months ago by tobifjellner (Tor-Bjorn “Tobi” Fjellner). Reason: removed emails

Hi – I’m still having this problem. I don’t have the unlink screen. Can you reset / delete this somehow or Is there anything else I can try. I assume one of my plugins is causing the issue. Can you tell me which one.

Hi – I can’t see the unlink screen. Already I see the screen at item 5 to reset. I have tried to reset and this hasn’t fixed the problem.

Hi
I am having this exact same problem but don’t have the password protect plugin. I tried google and then email account setup ([email protected])
The plugins I have installed are:
Akistmet anti-spam
Jetpack
PhotoDropper
SEO Ultimate
Shared Counts and
Wordfence Security
I already tried deactive Wordfence thinking this could cause the problem but still can’t create the account with CreativeMail.

Thanks for your suggestions at Olga. The css files are still there. The theme files seem to be installing OK, its something preventing the themes installing. (I’ve tried about 4 or 5 including the default ones)

I think the debug will be getting beyond my own level of expertise now!

I don’t think it can load because it has no theme. When I load it on my PC I get an error that there is no theme. I assume this is because it’s the computer logged into the work admin dashboard. When I load it on my mobile it’s blank.

I have just managed to solve the problem myself.

I copied the htaccess file so I didn’t lose anything.
I modified the htaccess file so all that was in it was the default wp code which I found on another website:

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
# END WordPress

SORTED!!!

Thanks for the suggestions. I tried disabling the plugins as you suggested, and the problem persists. The only change to the site is that the plugins are gone.

When I rename the theme, the whole webpage just goes blank, so this doesn’t solve the problem.

I tried other suggestions from other threads about adding some code regarding the wp-login.php to the .htacess and also to copy and rename the wp-login file but none of these helped.

As I can still access my dashboard through the ipad app it really seems to me this must be a wordpress problem?

Does anyone have any further suggestions? Does wordpress actually have any support of any kind other than this volunteer forum? (Even if its paid)