ceciliamariano

I couldn’t fix it so I replaced the font for another one. Hope it won’t happen again with this new one!

Hi @yasu88!

Thanks for your reply.
I will try it ??

Regards,
Cecilia

Hi David,

I found the problem.
After the update, a new field needs to be filled in the form widget.

It is solved now.
Thank you,
Cecilia

Hi Rodica,

The issue was that, after the updates, a new field needed to be filled in in the form widget.
I found it and after adding the necessary information, the newsletter form was working again.
Thank you very much for checking it!
Kind regards,
Cecilia

Hi David,
Thanks a lot for your reply.

Do you know if it’s something that changed recently?
I built my website last year with Elementor and the form widget was there. It was working fine until a few weeks ago.
I knew it had some limitations, but people were subscribing to my newsletter through my website’s forms.

I really appreciate your help.
Kind regards,
Cecilia

Thank you very much for your help!

I’m already talking to a developer ??

Kind regards,

Cecilia

Hi @raducan,

Not sure what I did but it’s working now! Thanks a lot for your help ??

Before I close this ticket, is there a way we can customize the message displayed in the form after they register their email successfully? Now it is “Welcome to our newsletter”.

Kind regards,
Cecilia

Yes, I added the API Key and the Audience/List ID directly in the front page using Elementor. These are the only required fields in the page. Should I insert them somewhere else?

I remember that for the pop ups sign up forms I had before we needed to insert the ID numbers in a separate set up page, but I couldn’t find it for Orbit Fox.

Hi @raducan,

I use MailChimp and I do have Orbit Fox. I also installed WPForms.

Do you know if the sign up forms are available just in the paid versions?

Thank you,
Cecilia

Thank you very much for your reply @jarretc!

Hi!

I found it! You have to select the frame and you are able to delete the text, hence the number.

Hope it helps someone else as well ??

Thanks,
Cecilia

Hi Suyogya,

I don’t think I did any modification.

I disabled the plugins and still not working.

Actually, all the sections that I hide are not showing up when I try to put them back.

But that’s ok. I’ll try to have someone checking it for me next week.

Thanks very much for your help.

Cecilia

Hi Danny.

The review is already there.
Thanks!

Hi Suyogya,

Thank you for the idea, but it’s not working.

Any other suggestion?

Thanks a lot!

Hi Danny!

I did it and worked! ??

I included the link and it’s fine.

Thanks a lot!

Cecilia